Security Officer Building Lobby Concierge

Allied Universal • Irvine, CA

6d • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Building Lobby Concierge in Irvine, CA, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. Join Allied Universal as a Front Desk Officer at a premier commercial real estate location, where you will welcome visitors, manage access, support security-related procedures, and deliver outstanding customer service and communication. In this highly visible role, you will help create a professional environment while reflecting our agile, reliable, and innovative approach, with a caring culture, teamwork, and integrity at the heart of every interaction.

Requirements

• At least 6 months of security-related experience is required.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• CPR and/or First Aid certification is preferred.
• A guard card and/or license is preferred.
• Customer service experience is preferred.

Responsibilities

• Provide customer service by carrying out site-specific procedures, front desk protocols, and/or emergency response activities appropriate to an office location.
• Monitor access at the front desk by greeting visitors, verifying identification and/or visitor information, issuing access credentials, and communicating with tenants, staff, and authorized guests.
• Respond to incidents, unusual activity, and/or critical situations in a calm, problem-solving manner, documenting observations and reporting security-related concerns according to site policies.
• Answer phones, support lobby operations, and coordinate with property management and/or building personnel regarding visitor arrivals, deliveries, and other front desk activity.
• Help to deter unauthorized access and/or disruptive behavior through a visible front desk presence, attentive monitoring of lobby activity, and consistent application of post procedures.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED