Security Officer Armed - Security

CHRISTUS Health•Houston, TX

About The Position

This is a uniformed armed security position responsible for deterring criminal activity and providing security for patients, Associates, visitors, hospital buildings, assets, and premises. The officer patrols assigned facilities and grounds, responds to emergency codes and disaster events, conducts preliminary incident investigations, and performs other security-related duties as directed by a supervisor or Manager. The position requires flexibility in hours and the ability to rotate between facilities and travel when necessary. CHRISTUS-approved uniforms must be worn in accordance with dress code requirements.

Requirements

  • High school diploma or equivalent.
  • At least two years of armed security experience, or honorable military service as a substitute.
  • Excellent written and verbal communication skills.
  • Ability to make immediate decisions regarding laws, policies, and procedures; handle multiple tasks and prioritize; and manage personal stress and possible violence.
  • Mental alertness at all times.
  • Physical fitness to walk all facility and grounds areas, restrain individuals when necessary, and assist nursing staff with lifting patients of all sizes.
  • Demonstrated competence with a handgun, handcuffs, baton, non-crisis intervention certification, and two-way radios.
  • Complete verbal de-escalation training within 60 days of hire.
  • Complete expandable baton, defensive tactics, firearms, weapon qualification, and firearms retention training before a letter of authorization to carry is issued.
  • Successfully complete required pre-employment and post-offer assessments, including the MMPI-2-RF-PCIR, CPI, PPSSR, PEI, and a clinical interview with a third-party psychologist.
  • Submit to random drug test screening.
  • Valid driver's license and an acceptable driving record under CHRISTUS Health standards for positions requiring driving.
  • For Texas positions, hold an active Level 3 Commission with the Texas Department of Public Safety Private Security Bureau; new hires who completed the commission course must obtain their commission before hire.
  • For New Mexico and Louisiana positions, complete 40 hours of training and receive authorization from the CHRISTUS Vice President of Security before carrying a CHRISTUS Health-assigned weapon on duty.
  • Obtain required certifications within the designated time frame in accordance with the CHRISTUS Health License, Certification and Registration Verification Policy.

Nice To Haves

  • Law enforcement experience.
  • Healthcare security experience.

Responsibilities

  • Meet the expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
  • Conduct frequent security patrols of assigned facilities and grounds.
  • Identify and report security issue trends and recommend actions.
  • Gather initial information for incident reports, document facts accurately, and submit reports by the end of the assigned shift.
  • Respond promptly and courteously to service requests received through supervisors, telephone, pass-on, email, radio, cell phone, and other correspondence.
  • Collect, inventory, and return lost and found items, patient valuables, and personal property according to policy.
  • Enforce CHRISTUS Health rules, regulations, policies, procedures, and applicable state laws.
  • Control and enforce facility parking through patrols, warning citations, towing, booting, and explanations of rules as applicable.
  • Assist clinical and non-clinical Associates with combative patients or visitors.
  • Perform assigned client care responsibilities in a manner that meets the age-specific and developmental needs of persons served.
  • Operate the Attendant Console, Paging System, security radio/dispatch system, Digital Video Recorder (NVR) security monitors (CCTV), and overhead paging system.
  • Use a PC to prepare electronic daily activity and incident reports, emails, and other applicable correspondence.
  • Report observed safety hazards during security rounds, including damaged water or sprinkler lines, burned-out lighting, smoke or gas odors, and tripping hazards.
  • Adapt assigned client assessment, treatment, or care methods to accommodate each person's physical, cultural, age-specific, and developmental needs.
  • Respond to emergency codes and internal or external disaster events as needed or requested.
  • Perform other duties as assigned.
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