Security Officer Armed - Security

CHRISTUS Health•Alexandria, LA

About The Position

This is a uniformed, armed security position responsible for providing a visible deterrent to criminal activity and security for patients, Associates, and visitors. The officer protects and patrols hospital buildings, assets, premises, and grounds as assigned; responds to emergency codes and disaster events; conducts preliminary investigations of reported incidents; and performs other security duties as directed by a supervisor or Manager. The role requires flexibility in hours and the ability to travel and rotate between facilities when necessary. CHRISTUS-approved uniforms must be worn in accordance with the dress code. The officer conducts frequent patrols, reports security trends and safety hazards, responds promptly and courteously to service requests, prepares timely and factual incident reports, and handles lost-and-found items, patient valuables, and personal property according to policy. The officer enforces CHRISTUS Health policies and applicable state laws, manages facility parking enforcement, and assists clinical and non-clinical Associates with combative patients or visitors. The role also requires adapting assigned care-related methods to the physical, cultural, age-specific, and developmental needs of the people served. The officer must be proficient with security and communications equipment, including the attendant console, paging systems, security radio/dispatch systems, CCTV/NVR monitors, and a PC for electronic reports and correspondence. Duties involve exposure to aggressive behavior and emotionally charged situations, occasional hazardous conditions, and outdoor heat and cold. The position requires extended periods of walking, standing, stooping, and lifting; physical fitness to patrol facilities and grounds, restrain people when needed, and assist nursing staff with lifting patients; and continued mental alertness, sound judgment, communication, and task-prioritization skills.

Requirements

High school diploma or equivalent.
At least two years of armed security experience preferred; honorable military service may substitute.
Excellent written and verbal communication skills.
Ability to make immediate decisions regarding laws, policies, and procedures; handle multiple tasks and prioritize; and manage personal stress and possible violence.
Demonstrated competence with a handgun, handcuffs, baton, non-crisis intervention certification, and two-way radios.
Verbal De-escalation training must be completed within 60 days of hire.
BLS certification required within 60 days of hire.
Expandable baton training, defensive tactics training, firearms training, weapon qualification, and firearms retention training must be completed before a letter of authorization to carry is issued.
Successful completion of pre-employment and post-offer assessments, including the MMPI-2-RF-PCIR, CPI, PPSSR, PEI, and a clinical interview by a third-party psychologist.
Must take random drug screening tests.
Valid driver's license and an acceptable driving record meeting CHRISTUS Health standards are required.
For Texas positions, an active Level 3 Commission with the Texas Department of Public Safety Private Security Bureau is required. New hires who completed the commission course must obtain their commission before hire.
For New Mexico positions, officers may not carry a weapon on duty until completing 40 hours of training and receiving a letter of authorization from the CHRISTUS Vice President of Security.
For Louisiana positions, officers may not carry a weapon on duty until completing 40 hours of training and receiving a letter of authorization from the CHRISTUS Vice President of Security.

Nice To Haves

Law enforcement experience preferred.
Healthcare security experience preferred.

Responsibilities

Conduct frequent security patrols of assigned facilities and grounds.
Identify and report security trends and recommend actions.
Gather initial incident information and submit factual, properly written reports by the end of the assigned shift.
Respond courteously and promptly to service requests received through supervisors, telephone, pass-on, email, radio, cell phone, or other correspondence.
Collect, inventory, and return lost-and-found items, patient valuables, and personal property according to policy.
Enforce CHRISTUS Health rules, regulations, policies, procedures, and applicable state laws.
Control and enforce facility parking rules through patrols, warning citations, towing, booting, and explanations of rules as applicable.
Assist clinical and non-clinical Associates with combative patients or visitors.
Respond to emergency codes and internal or external disaster events as needed or requested.
Operate attendant consoles, paging systems, security radio/dispatch systems, CCTV/NVR monitors, and PCs for security reports and correspondence.
Report safety hazards observed during security rounds.
Adapt assigned client assessment, treatment, or care methods to accommodate the physical, cultural, age-specific, and developmental needs of each person served.
Perform other duties as assigned.