Security Officer Armed Patrol Customer Service

Allied Universal•Miami, FL

8d•Onsite

About The Position

As a Security Officer Armed Patrol Customer Service in Miami, FL, you will serve and safeguard clients in a range of industries such as Government, and more. As an Armed Security Officer supporting a public transportation environment, you will monitor and patrol assigned areas, maintain a visible presence to help deter incidents, respond to security-related concerns, and provide professional customer service to passengers and staff. Join Allied Universal, where agility, reliability, innovation, teamwork, integrity, and a people-first culture guide our work.

Requirements

Possess at least 3 years of combined law enforcement, military, or security-related experience, or a college degree.
Possess an Armed Guard Card or license.
Be at least 21 years of age for armed roles.
Possess a high school diploma or equivalent.
As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
Participate in industry-specific security training programs.
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
A valid driver’s license will be required for driving positions only.

Nice To Haves

Customer service experience is preferred.
Baton certification is preferred.
Handcuffing certification is preferred.

Responsibilities

Provide customer service to transit passengers, visitors, employees, and/or contractors by carrying out site-specific procedures and appropriate emergency response activities.
Respond to incidents, disturbances, and critical situations in a calm, professional, problem-solving manner; notify appropriate personnel and/or public agencies as directed.
Conduct regular and random armed patrols of transit facilities, platforms, parking areas, perimeter areas, and other assigned locations to help deter unauthorized activity.
Monitor access points, observe activity, and report suspicious behavior, hazards, policy violations, and/or maintenance concerns according to established procedures.
Prepare accurate reports and maintain required documentation for incidents, patrols, and daily activities.