Security Officer and Dispatcher

Millikin University • Decatur, IL

2d • Onsite

About The Position

This position serves a dual role as a Public Safety security officer and dispatcher for the institution. Ensuring the safety of the community via diligent patrol, life safety checks, and service to the campus community. They also ensure the safety of the community, via monitoring of campus alarm systems, phone lines, radio network, weather/news sources, handling walk in customers, and acting as an ambassador of the department and University. This position has been designated as an “Essential” Employee under the Emergency Preparedness Plan in order to ensure that University operations continue uninterrupted during periods of public health or other emergencies, including those that require Millikin University to close or restrict operations.

Requirements

• High School Diploma/GED required
• Microsoft Office Suite
• First aid/CPR/AED
• Criminal/civil/regulatory investigations
• Strong verbal, written and interpersonal skills
• Ability to organize
• Problem solving
• Attention to detail; time management; work prioritization to meet deadlines
• Ability to adapt and adjust sometimes on short notice
• Mental toughness to perform and lead during crisis.

Nice To Haves

• Associates degree or higher preferred
• Prior Military, Corrections, Law Enforcement, Dispatch, Security preferred.

Responsibilities

• Act as the first point of contact for any emergency or non-emergency calls and are responsible for assisting the caller to a department and/or assisting the caller as needed
• Manage a multi-line control system and be able to use it in a high-pressure or emergency situation
• Use a wide variety of communication systems to answer and respond to customer questions, including phones, computers and radios
• Daily patrol activity to ensure campus safety and security
• Security staffing of special events and programs
• Life safety checks of campus buildings and systems
• Securing and un-securing of campus buildings and classrooms
• General Investigation and reporting of incidents on campus
• Enforcement of University rules and regulations
• Maintain secure control of lost and found or evidentiary items
• Act as a first responder in crisis situations, including medical emergencies
• Observe and report any suspicious activity, threats to campus safety, or other concerns
• Provide safety escorts to campus community members as needed
• Act as customer service representative for the department
• Monitor and use university radio network to support Public Safety personnel in the field
• Monitor and respond to university alarm (fire/burglar/panic) systems
• Monitor university access control system
• Monitor weather alert radio
• Monitor radio scanner for potential safety threats to campus
• Maintain department databases, including parking program
• Administer sign out of key sets and issued keys
• Administer sign out of university vehicles
• Serve as 24-hour contact point for University administration
• Utilize the crisis communication networks for the institution as directed
• Other job-related duties as assigned.

Benefits

• All staff are responsible for creating a safe, welcoming, diverse, inclusive, respectful and caring environment.
• We seek skilled and diverse colleagues who are flexible, self-motivated and will embrace and respect who we are and what we do.
• We also seek colleagues committed to moving the Millikin brand forward.
• Equal opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type on the basis of actual or perceived race, color, religion, sex (including gender identity or expression, sexual orientation, and pregnancy), national origin, age, disability status, genetics, protected veteran status or any other characteristic prohibited by federal, state or local laws.
• Beyong meeting fully its legal obligations for non-discrimination, Millikin University is committed to increasing its employee diversity and will consider qualified applicants with experiene in diverse settings, who have a record of research that supports/benefits diverse communities or a record of teaching a diverse studnet population.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED