Security Officer - Alarm Signal Dispatcher

Allied Universal • Sterling, VA

3d • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Alarm Signal Dispatcher in Sterling, VA, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As a Dispatch Officer at a commercial real estate location, you will monitor alarm and access control activity, coordinate responses to security-related incidents, and maintain clear communication with onsite teams, visitors, and emergency personnel. You will help maintain an orderly environment through attentive dispatch operations and exceptional customer service. Join Allied Universal, where agile, reliable, innovative teamwork and integrity support a caring culture that puts people first.

Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Alarm panel experience is preferred.
• Comfortable using a computer or tablet is preferred.
• Customer service experience is preferred.
• Ability to lift up to 20 pounds is preferred.
• Access control and badge experience is preferred.

Responsibilities

• Provide customer service to tenants, visitors, contractors, and/or client representatives while carrying out site-specific security-related procedures, policies, and emergency response activities.
• Receive, prioritize, and dispatch calls for service, alarms, access-related concerns, and other security-related incidents to appropriate personnel.
• Monitor communication systems, cameras, alarms, and access-control activity, escalating unusual conditions or critical situations according to site procedures.
• Maintain accurate dispatch logs, incident reports, activity records, and shift communications for the commercial real estate location.
• Coordinate with on-site personnel and emergency responders during incidents, remaining calm and using sound problem-solving skills.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED