Security Officer Alarm Response Patrol

Allied Universal • San Jose, CA

2d • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Alarm Response Patrol in San Jose, CA, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join Allied Universal as an Unarmed Patrol Officer at a dynamic retail location, where you will monitor and patrol assigned areas, remain visible to help discourage security-related incidents, and support a welcoming environment for guests and staff. This role offers the chance to deliver outstanding customer service and communication while working with an agile, reliable, and innovative team that puts people first and acts with integrity.

Requirements

• Have at least 1 year of security-related experience.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Alarm panel experience is preferred.
• Customer service experience is preferred.
• Access control and/or badge experience is preferred.
• The ability to lift up to 20 pounds is preferred.

Responsibilities

• Provide customer service to visitors, tenants, and/or staff by carrying out security-related procedures, location-specific policies, and when appropriate, emergency response activities within a retail location.
• Respond to incidents, disturbances, and/or customer concerns in a calm, professional, problem-solving manner, and report activity according to site protocols.
• Conduct regular and random foot patrols throughout common areas, entrances, exits, parking areas, and the perimeter to help to deter unwanted activity and identify unusual conditions.
• Monitor access points and high-traffic areas, assist with crowd observation during busy periods, and communicate with site contacts regarding security-related matters.
• Support daily operations by documenting incidents, completing assigned reports, and following Allied Universal standards and post instructions.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED