Security Officer Alarm Panel Operator

Allied Universal•Boston, MA
•Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Alarm Panel Operator in Brighton, MA, you will serve and safeguard clients in a range of industries such as Cultural Institutions, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. As a Security Officer at a cultural institution, you will monitor and patrol assigned areas, conduct routine checks, help to deter security-related incidents, and support a welcoming environment for guests, staff, and visitors. You will use strong communication and customer service skills while responding to alarms, supporting access control, and documenting activity. Join Allied Universal’s agile, reliable team, where a caring culture, teamwork, innovation, and integrity guide every shift.

Requirements

  • Have at least 2 years of security-related experience.
  • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
  • Possess a high school diploma or equivalent.
  • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
  • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
  • A valid driver’s license will be required for driving positions only.

Nice To Haves

  • Experience with alarm panels is preferred.
  • Comfort using a computer or tablet is preferred.
  • Experience with access control and badge systems is preferred.

Responsibilities

  • Provide customer service to visitors, staff, and vendors by carrying out security-related procedures, site-specific policies, and, when appropriate, emergency response activities within a cultural institution setting.
  • Monitor entrances, exhibits, public spaces, and restricted areas; verify access credentials and direct visitors in accordance with site procedures.
  • Respond to incidents, visitor concerns, and critical situations in a calm, problem-solving manner, notifying appropriate personnel as needed.
  • Conduct regular and random patrols throughout galleries, collection areas, offices, and the surrounding perimeter to help identify and report unusual activity or conditions.
  • Complete required activity logs, incident reports, and other documentation in accordance with Allied Universal and site-specific requirements.

Benefits

  • Access to our exclusive technology to view and claim additional shifts to earn more.
  • Get paid training and access to career growth opportunities.
  • Participate in our retirement savings plan to invest in your future.
  • Enjoy discounts on top brands and services through our Perks Program.
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