Security Officer 1 - Hospital

Children's Healthcare of Atlanta•Atlanta, GA

About The Position

Security Officer I will be responsible for ensuring the safety and security of patients, visitors, staff, and property. Conduct regular patrols, monitor surveillance systems, and respond to incidents and emergencies. Role is crucial in maintaining a secure and welcoming environment. Children’s is one of the nation’s leading children’s hospitals. No matter the role, every member of our team is an essential part of our mission to make kids better today and healthier tomorrow. We’re committed to putting you first, and that commitment is at the heart of our company culture: People first. Children always. Find your next career opportunity and make a difference doing what you love at Children’s.

Requirements

1 year of experience in security, law enforcement, fire, military, safety, EMS or customer service
High school diploma or equivalent
MASADA defensive tactical training within 9 months of employment
Valid Georgia driver's license and insurable driving record
Marcus Crisis Prevention Program (MCPP) Tier 5, or equivalent, within 6 months of employment
International Association for Healthcare Security & Safety (IAHSS) basic certification within 6 months of employment
Heartsaver or Basic Life Support (BLS) certification from the American Heart Association within 3 months of employment
Excellent oral and written communication skills
Proficiency in security technology, including surveillance systems, access control, and emergency management
Ability to write complete, accurate, and concise incident reports
Ability to function independently of constant supervision
Sound judgement and confidentiality in handling of sensitive information
Advanced problem-solving and crisis management capabilities
Attention to detail and organization
Ability to remain calm and composed under stress
Empathic listening
High alertness and keen observation skills
Knowledge of Microsoft Word and use of computer systems
Ability to drive and operate Children’s vehicles

Nice To Haves

Associate’s degree
Georgia Peace Officer Standards and Training (P.O.S.T) certification
Experience with the use of non-lethal weapons
Healthcare experience strongly preferred

Responsibilities

Responsible for operating and driving Children’s vehicles throughout the organization as needed and to specified vendors or sites based on operational needs.
Patrol assigned locations on foot or in a vehicle.
Check and report irregularities related to security & safety, policy compliance, parking concerns, and other relevant issues.
Preserve order and enforce organizational regulations and directives pertaining to personnel, visitors, patients, and premises.
Protect evidence or the scene of incidents during accidents, emergencies, or security investigations.
Act as the first responder to incidents such as fire, medical emergencies, security threats, disaster, and other emergencies.
Respond to and intervene in high stress situations such as assistance calls from officers/medical staff, patient elopements, physical assaults, behavioral health de-escalations, and abductions.
Assist various departments and agencies including the Division of Family and Children Services, Risk Management, Safety, Nursing, Administration, law enforcement to ensure that the best outcome for the safety of patients, staff, visitors, and property.
Investigate incidents reported.
Write accurate, clear, and concise incident reports that record the entire investigation to include photographs and timelines.
Conduct subject interviews and record statements accurately.
As essential function of the job, must be able to successfully pass an annual physical assessment
Run/walk 1320 feet (1 lap around track equivalent) in 4 minutes
Pick up 50lb from squat position
Push/pull 100lbs for 60 feet
Climb 8 flights (4 floors) of stairs while carrying a fire extinguisher in 90 seconds
Kneel/squat for 30 seconds consecutively