SECURITY MONITOR II SHIFT SUPERVISOR

The GEO Group•South Valley, NM

About The Position

This position coordinates administrative and operational security activities on an assigned shift at a residential re-entry center and leads staff to maintain adequate security coverage. The supervisor oversees Monitor staff and residents, supports training and staffing, maintains shift records, conducts facility inspections and surveillance, and responds to safety issues, emergencies, and potentially disruptive situations. The role also completes required in-service training and other assigned duties.

Requirements

High school diploma or equivalent.
One year as a Monitor I or two years of related experience in a similar field.
Current and active driver’s license.
Familiarity with community correctional operations, corrections laws, rules and regulations, and principles and practices of supervision training.
Ability to write legible reports in English by hand using correct grammar.
Ability to plan, motivate, control, schedule, and train; react quickly and appropriately to emergencies; and communicate effectively with residents and staff.
Ability to work any assigned shift.
Ability to use computers and software typically used by the facility.

Nice To Haves

Demonstrated leadership experience.

Responsibilities

Read, understand, and comply with post orders for the assigned post.
Ensure resident formal counts are conducted.
Lead Monitor staff and residents during the shift and evaluate staff as prescribed by facility and corporate policy.
Train new employees; listen to and resolve complaints or problems; take corrective or disciplinary action; develop work schedules; monitor post assignments; approve leave requests; and prepare resident work.
Report suspected unauthorized activity or absences to the Security Manager or Facility Director.
Maintain daily logs and records for phone activity, resident and visitor entry and exit, and facility checks.
Ensure adequate staffing in assigned areas and fill in when staffing is short.
Participate in evaluating security staff.
Coordinate required staff training and verify that assigned employees receive it.
Monitor safety practices, ensure safety and accident reports are prepared and distributed as required, and take appropriate action during serious or unusual incidents and emergencies.
Conduct shift-officer meetings, attend scheduled staff meetings, and support effective facility communications.
Communicate information, instructions, and directions effectively to staff, inmates, visitors, and the public, using tact, diplomacy, fairness, firmness, and good judgment as appropriate.
Prepare staff logs, disciplinary reports, and other administrative reports using appropriate grammar.
Review shift reports and records and process reports and documents in a timely manner.
Inspect housing and general-use areas to ensure security, health, safety, sanitation, and welfare standards are maintained, and direct staff and resident resources to correct identified problems.
Conduct visual and audio surveillance for extended periods, including repeatedly identifying residents visually.
Work in confined areas, including rotating shifts and extended patrols, and physically check doors, windows, and other areas for security.
Take appropriate action to prevent or diffuse potentially disruptive situations.
Remain alert and respond quickly, effectively, and calmly in emergencies and other high-stress situations.
Complete in-service training for continued personal and professional development and comply with company policies and work rules.
Perform other duties as assigned.