Security Manager

Westhab Inc.•New York, NY

12d•$65,000 - $75,000•Onsite

About The Position

The Security Manager is responsible for maintaining the safety and security of clients and staff at a New York City homeless shelter. Reporting to the Program Director, the position supervises Shift Supervisors and Safety Security Officers and oversees the shelter’s day-to-day functions. The role requires being on call 24/7. The Security Manager supports building operations, coordinates with the Director of Social Services to promote compliance with Westhab and DHS mandates, and oversees facility inspections, security procedures, staffing, schedules, timekeeping, and required documentation. The role also assists with emergency preparedness, hiring, and staff training.

Requirements

At least three years of related security experience.
Supervisory experience.
NYS Security Guard license and F80 certification.
Demonstrated skills in conflict resolution and crisis management.
Knowledge of video surveillance and fire alarm systems.
Valid NYS driver’s license.
Proof of education required.
Availability for 24-hour on-call emergencies.

Nice To Haves

Associate's degree preferred.
Knowledge of CARES and DHS protocols preferred.
Understanding of Collective Bargaining Agreements is a plus.

Responsibilities

Provide oversight and supervision to Shift Supervisors and ensure they are trained on relevant DHS and Westhab policies.
Support all aspects of building operations.
Work with the Director of Social Services to ensure clients adhere to Westhab and DHS mandates.
Ensure Safety Security Officers inspect all client rooms daily.
Monitor the logging and storage of client property and ensure the storage area follows DHS rules.
Supervise regular random locker and room searches.
Conduct random interior and exterior facility inspections to monitor hazards, trespassers, illegal activity, and staff performance.
Participate in weekly Interdisciplinary Team meetings.
Monitor the reception area and front-desk security staff, and provide crisis intervention as needed.
Complete and maintain entry logs, incident reports, CPS reports, and other assigned paperwork.
Keep critical binders current, monitor and alert staff about credential expiration dates, respond to and file client complaints, and ensure building inspections are completed and filed.
Create weekly schedules and monitor attendance and timesheet submissions for accuracy.
Approve and submit biweekly payroll timecards and monitor overtime hours per pay period.
Assist the Program Director with preparing and conducting fire drills and other emergency procedures.
Participate in interviewing and selecting new staff and train new employees on center procedures.
Work with the Program Director to ensure the site is appropriately staffed.
Perform other job-related duties assigned by the Program Director.