Security Manager

Pinkerton•Chicago, IL

6d•Onsite

About The Position

The Security Manager, assigned to a specific client, will be responsible for developing and implementing a high degree of effective security strategies and policies, overseeing incident and crisis management activities, providing security-related counsel, and completing dedicated security functions. This role involves coordinating with vendors, writing comprehensive reports, developing, and implementing Standard Operating Procedures (SOPs), and training staff in de-escalation techniques and emergency response protocols.

Requirements

High School Diploma or GED with law enforcement, military, and/or security experience.
Law enforcement experience preferred with three or more years of concierge-level security services experience.
An IL PERC license, Firearm Control Card (FCC), First Aid and CPR certifications, are required.
Concierge-level customer service experience.
Law enforcement, military, and/or security experience.
Able to complete thorough and accurate investigations and reports.
Access control systems, CCTV, and alarm monitoring experience.
Problem resolution skills.
Able to interact effectively at all levels and across diverse cultures.
Effective verbal and written communication skills.
Computer knowledge; Microsoft Office.

Responsibilities

Represent Pinkerton’s core values of integrity, vigilance, and excellence.
Identify risks for client employees and client assets.
Assess situations and deploy available resources for maximum effectiveness.
Establish and maintain close liaison with law enforcement agencies, prosecutors, and other government agencies.
Prepare detailed incident and operations reports to facilitate decision-making and strategic planning.
Supervise and direct the client’s security interests in handling major security issues including bomb threats, labor disputes, criminal and ethical violations, workplace violence, and crisis management.
Provide professional expertise in their area of responsibility investigating major/complex security breaches, often resulting in substantial losses or significant business or political impact for the enterprise.
Train staff in de-escalation techniques to manage conflicts and minimize risk.
Maintain a highly visible presence as a deterrent to crime while positively influencing the security incident rate, as well as assist with inventory controls.
Lead efforts to protect staff, visitors, and assets through proactive security measures.
Conduct regular security assessments to identify vulnerabilities and implement corrective actions.
Develop and implement SOPs to ensure effective security operations and emergency preparedness.
Provide oversight for the selection, orientation, development, and retention of high caliber staff.
Plan and direct the work of staff as well as on-going performance feedback and disciplinary actions, as necessary.
Oversee and coordinate security vendor services, negotiate contracts, and ensuring compliance with company policies and standards.
Create and review RFPs (Requests for Pricing) when management asks for CapEx or OpEx upgrades or repairs to existing security systems.
Willingness to make difficult decisions promptly or under pressure in the event of an unstable situation, crisis, or emergency.
All other duties, as assigned.