Security Manager

Griffin Museum of Science and Industry•Chicago, IL

11d•Onsite

About The Position

The Security Manager is responsible for overseeing the safety and security operations of the Kenneth C. Griffin Museum of Science and Industry, including the management of a contract security provider. This position ensures the protection of Museum staff, visitors, assets, and facilities while maintaining compliance with relevant regulations and standards. This role will assist in developing, implementing, and monitoring security policies, procedures, and systems to ensure a secure environment.

Requirements

Minimum of 3 years of experience in security management or a related role.
Proven experience managing contract security providers.
Strong knowledge of security systems, technologies, and best practices.
Excellent leadership, verbal, written, and electronic communication, and interpersonal skills.
Ability to handle stressful situations and make sound decisions under pressure.
Skill in project and time management with minimum supervision.
Ability to work cooperatively within a team environment and maintain effective working relationships.
Ability to interpret appropriate laws and regulations; administer security policies and activities; formulate procedures.
Knowledge of investigative techniques and principles and procedures of record keeping and report writing
Knowledge of procedures of psychology and crowd control and emergency evacuation, and investigative techniques and practices
Ability to maintain confidentiality and exercise judgement and diplomacy in dealing with sensitive issues such as confidential matters that involve staff and visitors involved in incidents or activities.
Ability to deliver a high level of customer service for staff and visitors.
Skill in verbal de-escalation in crisis and conflict resolution
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of employees of the organization.
Ability to calculate basic figures and amounts such as percentages, area, etc.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, or schedule form.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel & talk or hear, stand, sit, walk, and reach with hands & arms.
The employee is occasionally required to climb or balance; kneel or crouch; taste or smell.
The employee must occasionally lift and/or move up to 50 pounds.
Specific vision abilities required by this job include close, distance, color & peripheral vision, depth perception, and ability to adjust focus.

Nice To Haves

Bachelor’s degree in criminal justice, security management, or a related field (preferred).
Certifications such as Certified Protection Professional (CPP) or Physical Security Professional (PSP) are a plus.

Responsibilities

Assist to develop and implement comprehensive security plans, policies, and procedures.
Conduct regular risk assessments and recommend improvements to mitigate risks.
Monitor security systems, including surveillance cameras, access control, and alarm systems, ensuring they are operational and effective.
Prepare and file safety, criminal, incident, and other department reports.
Participate in setting and achieving short-term and long-term goals for the Security Department
Act as the primary point of contact for the contract security provider.
Review and approve schedules, ensuring appropriate staffing levels are maintained.
Monitor performance and compliance of the contract security team with organizational policies and contractual obligations.
Conduct regular audits and evaluations of contract security personnel.
Respond to and manage security incidents, including theft, vandalism, trespassing, and emergencies.
Conduct investigations and prepare detailed incident reports.
Coordinate with law enforcement and emergency services as necessary.
Assist in overseeing the emergency preparedness and recovery plans, operations, and operations.
Participate in all disaster preparedness activities, assist in coordinating emergency drills, manage, and coordinate central dispatch and communications in time of disaster and implement the emergency action plan/disaster plan.
Assist in periodic inspection program of facilities to assure compliance with applicable fire, safety, security codes and regulations.
Assist in coordinating emergency response activities, including emergencies involving medical situations, active threats, civil unrest etc. Ensure Museum is prepared for emergency responses including maintaining current emergency action plan, emergency boxes, and first aid kits.
Develop and conduct security training programs for Museum staff and contract security personnel.
Promote a culture of security awareness across the organization.
Ensure compliance with applicable local, state, and federal regulations.
Maintain records of security activities, including incident reports, audits, and training sessions.
Prepare and present regular security reports to senior management.
Work closely with other departments to ensure alignment of security measures with organizational goals.
Participate in cross-functional teams to address security-related challenges and projects
Other duties as assigned.