Security Manager

Titan Security Group•Highland, IN

4d•$75,000 - $80,000•Onsite

About The Position

Titan Security is seeking a Security Account Manager to work at a location in Highland, Indiana. This role reports to the Director of Operations and is primarily responsible for supervising the day-to-day security operations of assigned Client sites. Titan Security is built on serving clients and building careers, offering a customized approach to security services that provides opportunities to learn, grow, and succeed. Named a nationally recognized Top Workplace, Titan's core values of being Unified, Transparent, Innovative, Committed, and Accountable drive their unparalleled service and support.

Requirements

Minimum of 10 years of managerial and policy making experience in the law enforcement or contract security field.
Experience level to include extensive internal contacts within the local law enforcement community.
Ability to obtain a TWIC Card.

Nice To Haves

Degree in Criminal Justice, Law Enforcement Management or related field and/or equivalent experience/education preferred.
CPP certification (ASIS)
OSHA-30
FEMA IC 700
MARSEC FSO Certification

Responsibilities

Manage a team of Security Officers, Site and Shift Supervisors including hiring/selection, scheduling, payroll, training, coaching, development and support.
Ensure the client site is provided with high quality security services to protect people and property.
Build, improve and maintain effective relationships with both client and employees.
Coordinate necessary support services to effectively manage client site to meet or exceed financial and operational goals and provide quality customer service.
Handle any escalated security issues or emergency situations appropriately.
Conduct annual reviews for on site staff.
Monitor the quality of staff performance including coordinating and conducting exit interviews, assisting with unemployment claims review of disciplinary actions, recommendations for suspension or termination as well as ensuring a regular performance appraisal program for all staff.
Coordinate and document performance tracking of all staff personnel.
Maintain and ensure the integrity of personnel files and workforce management systems working with Account/Operations Managers and HR department, as necessary.
Support HR department in review of involuntary terminations including, union grievances and appeals.
Support Director of Operations and HR in hiring, training and on-boarding.
Compile and prepare reports and documents pertaining to personnel activities and account trends.
Responsible for tracking company equipment in the field including technology, vehicles, etc. and ensuring company equipment is utilized in accordance with applicable policies.
Stay current on federal, state and local CBA guidelines relative our services.
Support the organization’s culture, processes, practices and systems to ensure that company and its clients.
Prepare correspondence and memos as needed.
Other duties as assigned.