Security Manager

EZCORP•Midland, TX

7d•Onsite

About The Position

The Security Manager partners and collaborates with Field Asset Protection and Field Operations management teams to address physical security and safety needs. This role is the primary liaison with security equipment vendors and alarm companies, managing $1.3M in annual security operating expense. The Security Manager determines allocation of more than $0.5M annually in capital physical security projects and major equipment upgrades per risk-based assessment process and oversees security at our corporate location, including loss control for jewelry/gem receiving and transfers and direct supervision of security staff. This role acts as the primary administrator of the access control system for all company support offices and primary point of contact for the Service Channel ticketing system for all store physical security and safety R&M. The Security Manager maintains vendor relationships and partners with other departments, including Procurement and Facilities to negotiate service contracts and manages alarm permits and false alarm fines to reduce cost and risk. This position reports to the VP, Global Security and requires working on-site at the Support Center in Austin, TX 80% of the time.

Requirements

4+ years of experience managing physical security projects in a multi-unit environment, overseeing installation of alarm and CCTV systems, managing multiple vendors to accomplish tasks in multiple locations
Working knowledge of access control, video management (CCTV), and alarm monitoring systems
Experience supervising security staff required
High School Diploma required
Bilingual in English and Spanish (verbal) required
Demonstrated strong verbal and written communication and interpersonal skills, including presentations utilizing PowerPoint; attention to detail and accuracy; and time management and organizational skills
Highly proficient in Microsoft Office (Word, Excel, PowerPoint, and Outlook)
Proficient in using company-approved AI tools (e.g., Claude) to improve productivity, analyze data, streamline reporting, and support security risk assessments

Nice To Haves

Bachelor’s degree preferred, or equivalent combination of education and experience
ASIS Certified Protection Professional (CPP) or Physical Security Professional (PSP) certification preferred

Responsibilities

Supports corporate security initiatives and serves as a subject matter resource to corporate-level team members on security-related needs
Manages physical security for store locations according to risk-based needs
Supports complex, unique, or high-profile projects and service work
Approves security-related invoices
Administers the access control system
Ensures security-related service tickets are completed promptly, cost-effectively, and efficiently
Coordinates with alarm companies and vendors to schedule service and oversee security system installations in new, remodeled, or newly acquired stores
Designs security systems for new, remodeled, and newly acquired stores
Issues access codes and ID badges for the company’s access control system
Monitors day-to-day security at corporate headquarters
Supervises, trains, and schedules corporate security staff
Attends security-related conferences and vendor shows
Stays current on the latest physical security and safety technologies
Maintains existing vendor relationships and strategically seeks new vendor partnerships to provide the most technologically sound solutions
Responds to after-hours calls and emergency alerts, serving as the escalation point for the alarm monitoring center and security vendors, and supports the emergency response team as required