Security Manager

Life Care Services•Jacksonville, FL

7d•Onsite

About The Position

We are seeking an experienced, principled, and decisive Security Manager to lead our security operations. This role is critical in ensuring the safety, well-being, and peace of mind of our residents, staff, and property. The ideal candidate combines strong leadership, technical aptitude, and sound judgment, and is ready to take ownership of both people and systems in a high-stakes environment.

Requirements

Proven experience in security leadership or management
Demonstrated ability to solve problems independently and lead through ambiguity
Strong understanding of security systems, access control, alarms, and monitoring
Working knowledge of payroll, labor management, and accounts payable
Basic IT troubleshooting skills (hardware, software, access systems)
Excellent organizational, documentation, and follow-through skills
Required security license(s) and ability to maintain them

Responsibilities

Lead, mentor, train and hold accountable security supervisors and officers; set the tone for professionalism, integrity, and service
Build schedules, oversee timekeeping, approve payroll, and manage labor costs
Address performance issues promptly and fairly; coach for growth
Serve as the primary point of escalation during incidents or emergencies
Review, approve, and reconcile accounts payable invoices related to security services and service calls
Manage contracts and vendor relationships for security systems and services
Develop and enforce security policies, SOPs, and post orders
Conduct audits, drills, and incident reviews
Produce clear incident reports, metrics, and executive summaries, as requested
Serve as on-scene leader until relieved by emergency responders
Independently assess situations, identify root causes, and implement practical solutions
Make sound judgment calls under pressure and adjust plans as conditions change
Anticipate risks and proactively improve security processes
Understand and troubleshoot security system equipment, including: Access control systems (key fobs, smart keys, smart locks), Alarm systems and monitoring platforms, Camera systems (CCTV / IP cameras)
Coordinate installations, repairs, and upgrades; verify work quality
Maintain system documentation and access permissions
Provide basic IT troubleshooting support to the security team (network connectivity, device issues, user access)
Work effectively with internal IT or external vendors on escalated technical issues
Lead preparedness and response for: Elopement prevention and rapid response, Fire safety and evacuation procedures, Severe weather / hurricanes, Active shooter / violent incidents, Trespass and unauthorized access
Conduct drills, post-incident reviews, and continuous improvement initiatives.