Security Lead

Island Resort & Casino•Harris, MI

2d•Onsite

About The Position

The Security Lead provides supervision and guidance to security personnel, ensuring proper procedures and training for their assigned shift. This role is responsible for the overall security of patrons, employees, and company assets. The Security Lead sets an example in performance, dependability, customer service, and personal appearance. Key duties include completing weekly schedules, tardiness/absenteeism forms, and barment forms. The role involves resolving subordinate issues through counseling or disciplinary action, ensuring accurate incident reports, and communicating effectively with management, surveillance, and law enforcement. The Security Lead also provides assistance to other departments and offers emergency support, including first response to medical incidents, evacuation/crowd control, bomb searches, and directing emergency situations. Participation in departmental meetings and performing security officer/dispatch duties as needed are also expected. Attendance at scheduled training sessions is required.

Requirements

Ability to provide supervision and guidance.
Knowledge of proper security procedures.
Ability to set an example in performance, dependability, customer service, and personal appearance.
Proficiency in completing schedules and administrative forms.
Skills in conflict resolution and disciplinary action.
Ability to ensure accurate incident reporting.
Effective communication skills.
Ability to provide emergency support (medical, evacuation, crowd control, bomb search).
Willingness to attend meetings and training.

Nice To Haves

Experience in a supervisory role.
Experience working with law enforcement agencies.
Experience in security dispatch.

Responsibilities

Provide supervision, guidance, and direction to security personnel.
Ensure proper procedures and training for security personnel on assigned shifts.
Maintain overall security of patrons, employees, and company assets.
Set an example in performance, dependability, customer service, and personal appearance.
Complete weekly schedules, tardiness/absenteeism forms, and barment forms.
Resolve subordinate problems and conflicts through counseling or disciplinary action.
Ensure incident reports are completed properly and pertinent information is passed on.
Communicate with Managers, Supervisors, Surveillance, and Law enforcement agencies.
Provide assistance and support to other departments.
Provide emergency support, including first response to medical incidents, evacuation/crowd control, bomb searches, and directing emergency situations.
Attend meetings with department managers and fellow supervisors.
Perform security officer/dispatch duties as needed.
Attend scheduled training.