Security Guard

Signal Security•Millersburg, OH

15d•Onsite

About The Position

A Signal Dedicated Guard provides static security services for courtyards, offices, pools, and other high-value areas. The role helps secure required access points and protect property and residents, with close attention to detail and safety. Guards follow site-specific instructions and post orders, and may be assigned additional duties described in those orders. The position requires professional customer service and communication with clients, team members, and management. Guards use company technology and web- or app-based software to prepare detailed, accurate shift reports, care for assigned equipment, and communicate concerns or operational updates. Available shifts are 7 a.m.–3 p.m., 3 p.m.–11 p.m., and 11 p.m.–7 a.m. The starting pay is $15 per hour, increasing to $15.50 after 90 days if the employee has no call-offs and has completed all training.

Requirements

Must be at least 18 years old.
High school diploma or GED.
Pass a background check and drug test; the posting specifies that the drug test includes THC and says applicants with a felony cannot be employed.
Must have reliable transportation; the posting also says applicants must have their own transportation.
Must be able to work weekends.
Must have a cell phone with a data plan and know how to use it.
Must provide black boots and a black belt; other uniform requirements are supplied.
Excellent organization, oral communication, and written communication skills.
Commitment to service and organizational values, with professional conduct and demeanor at all times.
Ability to move equipment weighing up to 20 pounds.

Responsibilities

Conduct static security services for courtyards, offices, pools, and other high-value areas, securing access points and protecting property and residents.
Deliver dedicated services in accordance with company values, expectations, and site-specific instructions and post orders.
Write detailed and accurate reports during each shift using company technology and web- or app-based software.
Arrive on time, clock in and out, meet time commitments, follow instructions, and comply with dress code and appearance standards.
Interact with on-site internal and external customers and cultivate customer-service relationships.
Promptly communicate customer- or property-related information and concerns to the Advanced Dedicated Guard or Dedicated Branch Supervisor.
Care for assigned Signal equipment, including radios, access keys or cards, vehicles, and devices.
Deescalate issues professionally and promptly through communication.
Manage daily activities to meet benchmarks and expectations set by the Dedicated Branch Supervisor, including reporting standards and service quality.
Communicate with the Dedicated Branch Supervisor and receive or share information through the Branch Supervisor Daily Scrum, including client needs and post-order changes.
Complete training modules within the first month.