Security Guard

Signal Security•Columbus, NE

25d

About The Position

A Signal Dedicated Guard conducts static security services for courtyards, offices, pools, and other high-value areas. The role helps ensure required access points are secured and protects property and residents with close attention to detail and safety. Duties include the minimum requirements in the posting, as well as additional duties specified in site Post Orders. The guard delivers dedicated services in line with company values, expectations, and site-specific instructions. The position involves writing detailed, accurate reports using company technology and web- or app-based software; interacting professionally with customers; communicating promptly with supervisors and team members; and caring for assigned Signal equipment. Guards are expected to deescalate issues professionally, meet service benchmarks, and stay current on client needs and Post Order changes.

Requirements

Must be 18 years of age or older.
High school diploma or GED.
Pass a background check and drug test.
Must have reliable transportation.
Complete training modules within the first month.
Excellent organization, oral communication, and written communication skills.
Demonstrate commitment to service, organizational values, and professionalism through appropriate conduct and demeanor at all times.
Must be able to move equipment weighing up to 20 pounds.

Responsibilities

Conduct static security services for courtyards, offices, pools, and other high-value areas, securing access points and protecting property and residents.
Deliver dedicated services in accordance with company values, expectations, site-specific instructions, and Post Orders.
Write detailed and accurate reports using company technology and web- or app-based software during each shift.
Arrive on time, clock in and out, meet time commitments, follow instructions, and comply with dress code and appearance standards.
Interact with internal and external customers on site and cultivate customer-service relationships.
Promptly report customer- or property-related information and concerns to the Advanced Dedicated Guard or Dedicated Branch Supervisor.
Care for assigned Signal equipment, including radios, access keys or cards, vehicles, and devices.
Deescalate issues through prompt, professional communication.
Manage daily activities to meet benchmarks and expectations set by the Dedicated Branch Supervisor, including reporting standards and service quality.
Communicate with the Dedicated Branch Supervisor and receive or share information through the Branch Supervisor Daily Scrum, including client needs and Post Order changes.
Complete assigned daily tasks and communicate maintenance needs for company assets.