Security Guard

Pyramid Global Hospitality•Hudson, OH

About The Position

The Security Guard patrols hotel premises to maintain order, enforce regulations, and ensure observance of applicable laws. The role supports a safe and hospitable environment at Windrose on Hudson by monitoring hotel areas, responding to incidents and alarms, assisting guests and staff during emergencies, and documenting security activity. The position may also involve rotating or night shifts and overtime, with weekend and holiday availability as needed.

Requirements

  • High school diploma or GED.
  • One year of security experience.
  • Ability to communicate clearly with guests, supervisors, and fellow employees.
  • Ability to use appropriate judgment in determining situations requiring immediate or emergency response and action.
  • Ability to carry and move items weighing up to 50 pounds.
  • Attention to detail.
  • Availability to work weekends and holidays as needed; rotating shifts, night shifts, and overtime may be required.

Responsibilities

  • Enforce company policies fairly and consistently to maintain high standards and accountability.
  • Interview people when needed and investigate disturbances, complaints, thefts, vandalism, accidents, illness, policy violations, and other loss-related events.
  • Patrol hotel areas to detect, report, or control fires, unsafe conditions, and missing or inoperative safety equipment.
  • Warn or eject troublemakers and caution careless persons.
  • Respond to accidents or illness, control the situation, provide or obtain assistance for victims, and document the response.
  • Notify staff about the presence of persons with questionable reputations.
  • Assist management and law enforcement officers in emergency situations.
  • Handle situations calmly, professionally, and hospitably.
  • Complete daily logs and incident reports.
  • Follow lost-and-found procedures.
  • Conduct daily key inventories and report variances.
  • Respond to alarm notifications.
  • Assist with emergency and evacuation training and processes.
  • Perform other assigned duties and functions.
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