Security Guard

Pyramid Global Hospitality

11d•Onsite

About The Position

The Security Guard patrols hotel premises to maintain order, enforce regulations, and ensure observance of applicable laws. The role supports the safety and security of guests, associates, and property at Windrose on Hudson, a riverside conference hotel with 248 guestrooms, more than 70,000 square feet of meeting and event space, three food and beverage outlets, and 62-plus acres of grounds. The position requires calm, professional, and hospitable handling of situations, accurate documentation, and assistance during emergencies. Other duties may be assigned.

Requirements

High school diploma or GED.
One year of security experience.
Ability to communicate clearly with guests, supervisors, and fellow employees.
Ability to use appropriate judgment in determining situations requiring immediate or emergency response and action.
Ability to carry and move items weighing up to 50 pounds.
Attention to detail.
Must be available to work weekends and holidays as needed; rotating shifts, night shifts, and overtime may be required.

Responsibilities

Enforce company policies fairly and consistently to maintain high standards and accountability.
Interview people when needed and investigate disturbances, complaints, thefts, vandalism, accidents, illness, policy violations, and other loss-related events.
Patrol hotel areas to detect, report, or control fires, unsafe conditions, and missing or inoperative safety equipment.
Warn or eject troublemakers and caution careless persons.
Respond to accidents and illnesses, control situations, provide or obtain assistance for victims, and document incidents.
Notify staff about the presence of persons with questionable reputations.
Assist management and law enforcement officers in emergency situations.
Handle situations in a calm, professional, and hospitable manner.
Complete daily logs and incident reports.
Follow lost and found procedures.
Conduct daily key inventories and report variances.
Respond to alarm notifications.
Assist with emergency and evacuation training and processes.
Perform other duties and functions as assigned.