Security Guard

Gila Regional Medical Center•Silver City, NM

About The Position

The Security Officer protects and safeguards hospital assets, caregivers, patients, and visitors. The role includes conducting security patrols, protecting property from theft, fire, vandalism, and accidents, and assisting patients, caregivers, and visitors. The officer patrols hospital buildings, grounds, and off-site clinics; monitors activity; responds to security requests and emergency pages; and supports emergency management. The position also requires effective communication, customer service, confidentiality, report writing, and maintaining security logs.

Requirements

  • High school diploma or GED.
  • Completion of Gila Regional Security in-house training.
  • Obtain Healthcare Security Officer certification within one year of hire; certification is preferred.
  • Advanced de-escalation techniques.
  • Obtain IS-100, IS-200, IS-700, and IS-800 within one year of employment.
  • Valid driver’s license and ability to remain insurable to operate GRMC vehicles.
  • Complete hazardous waste management procedures training, including emergency response and contingency plan implementation, within 90 days of hire and annually thereafter.
  • Ability to use Microsoft Word and general computer working knowledge.
  • All required documents must be presented at time of hire.
  • External applicants must successfully complete pre-employment drug and alcohol testing.

Nice To Haves

  • Healthcare Security Officer certification.
  • Security, law enforcement, or military experience.

Responsibilities

  • Patrol hospital buildings and grounds, including off-site clinics, and monitor activity in and out of the hospital.
  • Help prevent vandalism, theft, fire, and disturbances within the facility.
  • Check vehicles for parking in restricted areas, including fire zones, turnarounds, ambulance entrances, and reserved spaces.
  • Check exterior lighting and egress routes to emergency and fire entrances.
  • Escort staff to and from parking areas or between buildings when requested.
  • Interact with hospital staff across departments, with special emphasis on the Emergency Department.
  • Respond to overhead pages, including Code Red, Code Blue, Dr Rush, Operation Teamwork, Code Pink, and Panic Button calls.
  • Respond promptly to security requests according to severity and priority.
  • Respond to fires, natural disasters, and other hazardous events as part of the Emergency Management team.
  • Contact and assist law enforcement when necessary.
  • Lock and unlock doors and areas at prescribed times.
  • Coordinate with the House Supervisor when the hospital is in lockdown.
  • Maintain a highly visible presence.
  • Write reports of unusual activity.
  • Provide good customer service to hospital and clinic staff, patients, visitors, volunteers, students, and providers.
  • Protect and maintain the confidentiality of hospital and patient information.
  • Communicate effectively and pass pertinent information to the oncoming shift.
  • Maintain the Security Log.
  • Perform additional duties as assigned.
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