Security

WINDSOR CAPITAL GROUP•San Luis Obispo, CA

7d•Onsite

About The Position

Windsor Hospitality is seeking a Security Guard for the Embassy Suites by Hilton in San Luis Obispo, CA. This role is crucial for providing security for the hotel’s property and guests through vigilance, prompt reporting, and appropriate interaction with authorities. The hotel is located in the heart of California’s Central Coast, offering guests easy access to local attractions.

Requirements

Understand the tact, courtesy, and legal requirements of the work you are doing.
Work with a variety of situations.
Solve problems using facts and personal judgment.
React quickly in emergency situations and make decisions that may involve a great amount of money or the safety of others.

Responsibilities

Responsible for guest and property security.
Responsible for monitoring property lobby, office area, hallways, stairways, public restrooms, parking lots, lawn, guest rooms and other assigned areas.
Responsible for entering and maintaining proper entries in the security log.
Responsible for reporting incidents to police authorities within specific guidelines set by the Hotel, or when emergency situations so dictate.
Responsible for guest relations when called upon to assist a guest who may request assistance, directions or register a complaint. Also responsible for offering to help any guest who appears lost, overburdened, or in a difficult situation.
Responsible for escorting guests and employees to their automobile when requested.
Required to be always in uniform when working on the property, including wearing a name identification badge.
Responsible for being aware of activities outside, but on hotel property, related to the bar area such as guest congregation in the parking lot, parking problems, or interpersonal incidents which must be reported and documented (disturbances, injuries, etc.).
Responsible for assisting bartenders and servers with customers who become unruly, intoxicated, or otherwise ill-suited to remaining guests.
Responsible for achieving and maintaining a positive relationship with locally assigned police department officers.
Monitor surveillance cameras.
Maintain confidentiality of all security and hotel reports/documents.
Responsible for achieving and maintaining knowledge of first aid procedures.
Additional duties as assigned by Manager.