Security Guard

Signal Security•Germantown, WI

7d•Onsite

About The Position

A Signal Dedicated Guard will conduct static security services for courtyards, offices, pools, and other high value areas to ensure all required access points are properly secured and to ensure protection of property and residents with a high degree of attentiveness to details and safety. All duties listed below are minimum requirements – additional duties listed in the site’s Post Orders are requirements as well. A Signal Patrol Officer role encompasses all dedicated requirements but varies from the below in duty specifically in a faster pace, time management and performing randomized but planned patrols of multiple sites throughout the shift. All duties listed below are minimum requirements – additional duties listed in the site’s Post Orders are requirements as well.

Requirements

Class D Wisconsin unarmed security license REQUIRED
VALID DRIVER'S LICENSE REQUIRED
Ability to read, speak, and write in English
Must be interested in and able to work a foot patrol post requiring walking for at least half of the shift as an inside guard in a Walmart store.
Must have a clean driving record and be able to drive and operate a company vehicle safely as driving half of the shift is required.
Applicant must have good customer service skills and the ability to interact and communicate proactively with associates and customers.
Must be observant and able to report any activity that could be described as unusual, criminal or liability related.
18 years of age or older
High school diploma or GED
Pass background check and drug test
Must have reliable transportation
Complete training modules within first month
Excellent organization, oral, and written communication skills
Demonstrate a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times
Must be able to move equipment weighing up to 20 pounds

Nice To Haves

Flexibility preferred

Responsibilities

Will conduct and deliver various dedicated services that reflect the company’s values, expectations, and consistent service in alignment with site specific instructions/post orders.
Will write detailed and accurate reports utilizing company technology and web or app-based software during each shift that align with site instruction/post orders.
The Ability to consistently arrive on time for shifts, clock in and out, meet time commitments, follow instruction, follow dress code and appearance standards and expectations
Interacting with internal and external customers on site cultivating a customer service relationship while striving to provide peace of mind.
Consistently communicates with the Advanced Dedicated Guard or the Dedicated Branch Supervisor to promptly report any customer or property related information and concerns.
Responsible for the care of any Signal equipment assigned during shift including radios, access keys/cards, vehicles, and devices, etc.
Consistently deescalate issues through communication in a professional and prompt manner.
Manage daily activities while meeting key benchmarks and expectations set by the Dedicated Branch Supervisor such as reporting standards and service quality.
Communicate with the Dedicated Branch Supervisor to receive and disseminate information through Branch Supervisor Daily Scrum, such as the client needs and post order changes to ensure operational excellence and efficiency.
Standing or walking for extended periods
Responding quickly to threats or emergencies
Completing incident reports
Maintaining situational awareness
Operating security technology
In the case of a Patrol Officer or Dedicated vehicle post: driving a patrol vehicle on a scheduled patrol cycle for specific durations with limited idle times.