Security Guard - Tech Events

GardaWorld • San Jose, CA

3d • Onsite

About The Position

GardaWorld Security Services is seeking dynamic and inspired individuals to join their Event Services Team as a Concierge Security Officer. This role focuses on delivering Best-in-Class Customer Service in fast-paced, high-energy environments, particularly at tech events. The primary focus will be customer service, interacting with people across all shifts in various settings. This position offers the opportunity to be at the heart of exciting events and provide exceptional service.

Requirements

• Authorized to work in the U.S.
• At least 21 years of Age
• Able to provide documentation of HS Diploma or GED
• Exceptional customer service skills
• Proficient in basic phone & computer skills
• Must have a valid driver's license.
• Must be willing and able to work any day of the week, including weekends and holidays, and any shift (day, swing, or overnight) as operational needs require.
• Flexibility is essential to support changing client needs, ensure adequate coverage, and maintain service excellence.

Nice To Haves

• Security, Military, Law Enforcement experience
• State security license
• Additional 32hr. BSIS security trainings (Additional security trainings can be obtained during the hiring process)

Responsibilities

• Customer service duties like welcoming, verifying identity, and guiding visitors
• Manage access control
• Verify credentials, event wristbands, badges, and digital crew lists at venue access control points and check-in stations.
• Monitor guest flow, prevent bottlenecks at entry points, manage high-density event zones, and deliver professional customer service.
• Perform regular patrols to identify potential risks
• Inspect security equipment and report any maintenance needs
• Respond to incidents, provide first aid, and coordinate with emergency teams
• Answer questions in person or by phone
• Write incident reports and communicate security concerns
• Ensure the safety and protection of individuals and property

Benefits

• Competitive hourly wage of $23 / hour
• DailyPay is available
• Medical insurance plans
• Dental insurance plans
• Vision insurance plans
• 401(k) retirement savings plan with employer matching contributions
• Paid holidays
• Disability coverage
• Life insurance options
• Career growth opportunities
• Uniform provided at no cost
• Access to Tech Clients world-class cafeterias and micro-kitchens, providing free meals, snacks, and drinks.
• Opportunities to learn and grow as a person while working on Tech campus.
• Valuable experience working for a major, high-profile company.
• Networking opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED