Security Guard

Salud Family Health•Fort Collins, CO

5d•Onsite

About The Position

The Security Guard maintains a visible presence to deter unauthorized or dangerous activity in Salud clinics and on clinic grounds. The role includes foot patrol, crime prevention, community relations, non-criminal security services, and support for site operations. The Security Guard works with employees, departments, agencies, patients, and the public, contributing to a team-based care environment that supports patients and their families. The position combines patient and community relations, safety and security, facility upkeep, emergency response, administrative documentation, and operational support. Duties include patrols and inspections, responding to incidents and emergencies, helping maintain safe and orderly facilities, preparing reports, managing visitor badges and logs, and assisting with packages and supplies. The role requires travel between work sites by motor vehicle when authorized and may involve working in changing weather and environmental conditions. The stated schedule is Monday through Friday, 8 a.m. to 5 p.m., with a five-day work week. The posting also says the employee must be available for flexible schedules, including evenings and possibly weekends, as required. Starting pay is $19.50 to $22.50 per hour. Salud is a nonprofit healthcare organization serving communities and individuals regardless of insurance status or ability to pay.

Requirements

High school diploma or GED.
Valid driver's license.
First Responder or Basic Life Support (BLS) certification required within the first 60 days of employment; maintain current BLS certification.
Effective verbal communication, listening, and ability to provide information, directions, and commands.
Ability to solve problems, exercise independent judgment, and determine when law enforcement or emergency services should be notified.
Safety awareness and ability to anticipate hazards and take precautions to prevent accidents.
Ability to work collaboratively and professionally with the patient care team, providers, facilities personnel, administrative staff, and other employees.
Familiarity with Microsoft Word, Excel, Outlook, and other Microsoft Windows-based programs.
Technical aptitude for security technology, including closed-circuit monitoring, digital recording systems, cellular technology, and two-way radios.
Customer-service orientation and ability to work well with patients and the public.
Ability to make sound decisions under pressure and duress.
Dependability, good work ethic, self-motivation, and ability to work with minimal supervision while following policies and procedures.
Ability to maintain confidentiality of patient information, personnel matters, incident reports, and other sensitive information.
Excellent interpersonal, verbal, and written communication skills.
Availability for flexible schedules, including evenings and potentially weekends, as required.
Commitment to working for a nonprofit healthcare organization serving low-income individuals and families.
Awareness, respect, and sensitivity toward low-income individuals, ethnic minority communities, and other vulnerable populations.
Ability to work effectively with the patient care team.

Nice To Haves

One to three years of experience in physical security.
One to three years of customer service experience.
One to three years of computer experience.

Responsibilities

Work collaboratively with healthcare providers, facilities personnel, and other staff to support integrated patient care.
Advocate for vulnerable patients by helping ensure they are informed, supported, and comfortable during visits.
Build positive relationships with patients, staff, and community members, demonstrating cultural sensitivity and respect.
Follow procedures for the electronic health records system and maintain confidentiality of patient and other sensitive information.
Respond to non-criminal incidents such as verbal disturbances, abandoned vehicles, and parking complaints.
Conduct foot patrols and routine inspections of buildings, structures, parking lots, and outdoor areas; perform visual and audio surveillance.
Identify potential safety, security, operational, and maintenance concerns and communicate them to appropriate personnel.
Assist with crime prevention, community affairs, and safety and security training for clinic staff.
Respond to emergencies and requests for assistance, provide aid within the scope of training when necessary, and notify law enforcement or emergency services when appropriate.
Take precautions to prevent accidents, injuries, and unsafe conditions, and follow established emergency procedures.
Perform trash removal, cleanup, housekeeping, and other groundskeeping tasks; assist with minor repairs and coordinate maintenance services as needed.
Assist with snow and ice removal and other weather-related facility needs as assigned.
Gather information and statements related to incidents and prepare clear, accurate incident and after-action reports when required.
Maintain visitor logs and issue, monitor, and collect visitor badges according to procedures.
Use Microsoft Word, Excel, Outlook, and other applicable computer programs for administrative tasks.
Attend meetings and assist with special projects and administrative assignments.
Accept and deliver incoming packages and supplies to designated locations.
Operate a personal computer and associated software, and drive between work sites when required and authorized.
Develop familiarity with patients and assigned facilities, and work with the patient care team and other departments to support clinic operations.

Benefits

Medical PPO plan with low employee premiums, low deductibles and coinsurance, in-network $25 primary care physician and specialist copays, free provider visits and services at Salud facilities, and preferred prescription pricing at Salud pharmacies.
Dental PPO plan, including employee discounts at Salud dental facilities.
Vision coverage.
Generous vacation accrual.
Ten paid holidays per year, including two floating holidays and a paid birthday.
Up to eight paid accrued sick days per year.
Defined contribution pension plan with a 5% monthly employer contribution for eligible employees; no employee matching contribution is required.
403(b) retirement savings plan with pre-tax or Roth contributions.
Flexible Spending Accounts.
Basic and supplemental life and AD&D insurance.
Short-term and long-term disability insurance.
Accident and critical illness insurance.
Employee Assistance Program.