Security Guard

Care New England Health System•Providence, RI

About The Position

The Security Guard ensures the safety and security of the Center, its clients, visitors, and staff by preventing and responding to incidents involving crime, fire, trespass, and other emergencies. The role maintains order and enforces Center policies, procedures, and regulations. The Security Guard patrols facilities and grounds, responds to emergencies and reported incidents, monitors safety and security systems, supports fire safety, and helps coordinate security staffing, training, and access badges. The position also assists with client restraint when necessary and performs other related duties as assigned.

Requirements

High school diploma or GED required.
Valid driver’s license.
Rhode Island Chauffeur License or ability to obtain one.
Strong skills in Microsoft Word, Excel, and Outlook.
Strong composition and report-writing skills.
Ability to respond to common and crisis situations calmly and efficiently.
Public relations and customer service skills, including the ability to respond appropriately to a large population with a variety of sensitivities.
Observe relevant risk management and safety policies and procedures.
Demonstrate competence in day-to-day interactions with clients and Center staff.

Nice To Haves

One to three years of experience as a security guard preferred.
Enhanced observational skillset desired.

Responsibilities

Patrol TPC facilities, parking areas, and perimeters to help prevent fires, theft, and vandalism, and maintain a physical presence on the property.
Inspect facilities and grounds, including doors, windows, locks, and general security conditions.
Monitor “Park and Ride” vehicles, issue warnings, and coordinate towing as needed.
Escort employees to parking areas upon request.
Respond to support team calls and assist during emergencies to ensure the safety of clients, visitors, staff, and facilities.
Investigate unusual incidents reported by clients, visitors, or staff; document findings and complete incident reports according to policy.
Report safety and security hazards, monitor security system functionality, and escalate issues to management.
Enter work requests for maintenance needs.
Conduct safety assessments of buildings and grounds and ensure identified repairs are completed.
Inspect fire safety equipment, conduct fire drills, and complete required documentation.
Complete Crisis Prevention Institute (CPI), Handle With Care (HWC), and other de-escalation trainings.
Assist in client restraint as necessary.
Issue and monitor employee ID/access badges and maintain appropriate supply levels.
Conduct biannual vehicle safety assessments and coordinate necessary repairs with Maintenance.
Maintain the monthly security schedule in coordination with management to ensure adequate coverage and training compliance.
Serve as a preceptor for new security staff and may conduct new employee driver training.
Participate in the Environment of Care Committee to support applicable policies and procedures.
Attend required trainings, staff meetings, and in-service sessions.
Perform duties in accordance with TPC policies, standards, and applicable federal and state laws.
Perform other related duties as assigned.