Security Guard

Mercer University•Macon, GA

6d•Onsite

About The Position

The Mercer University Campus Security Guard is a non-sworn position responsible for supporting the safety and security of Mercer University property, students, faculty, staff, and visitors. This role focuses on preventative patrol, access control, customer service, and reporting of suspicious activity. Security Guards serve as a visible deterrent to crime, assist with routine incidents, and act as the eyes and ears of the department, relaying information to sworn law enforcement personnel when necessary. This position requires regular interaction with supervisors, co-workers, Mercer University employees, students, and campus visitors. The Mercer University Police Department adopts a community policing strategy which promotes problem solving techniques to reduce fear of crime and improve quality of life and police services, through a proactive reliance on community resources that addresses crime causing conditions.

Requirements

A high school diploma/GED or Vocational School Diploma.
Some relevant experiences.
Must be able to perform the essential functions of a campus security guard role.
Must possess strong communication and interpersonal skills, with the ability to effectively convey information both verbally and in writing.
Must be highly observant, detail-oriented, and capable of identifying unusual or abnormal behavior or conditions.
Must have the ability to learn and apply university policies, procedures, and applicable laws relevant to a non-sworn security role, while understanding the limits of authority.
Must demonstrate good decision-making skills and the ability to follow established protocols when responding to incidents or requests for service.
Criminal History Check

Responsibilities

Supporting the safety and security of Mercer University property, students, faculty, staff, and visitors.
Focusing on preventative patrol, access control, customer service, and reporting of suspicious activity.
Serving as a visible deterrent to crime.
Assisting with routine incidents.
Acting as the eyes and ears of the department, relaying information to sworn law enforcement personnel when necessary.
Performing prolonged standing and walking patrols.
Operating a utility vehicle (UTV).
Climbing stairs.
Occasionally lifting or moving moderately heavy objects.
Working indoors and outdoors in varying weather conditions.
Monitoring assigned areas.
Remaining alert for extended periods.
Observing and reporting suspicious activity, safety hazards, and university violations in a timely and accurate manner.
Completing written reports.
Maintaining activity logs.
Utilizing basic computer systems for data entry and incident documentation.
Operating standard security equipment, including two-way radios, access control systems, and video surveillance systems.
Locking and unlocking doors and gates.
Placing cones or barriers for traffic and pedestrian control.
Performing basic assistance such as vehicle jump-starts.
Checking the condition of assigned equipment.
Providing high-quality customer service, including assisting students, staff, and visitors with directions, safety escorts, and general support.
Interacting professionally with individuals who may be upset, distressed, or in need of assistance.
Remaining calm and exercising sound judgment in tense or rapidly changing situations, using de-escalation techniques and effective communication to reduce conflict.
Recognizing situations that require escalation and promptly requesting assistance from sworn law enforcement or emergency responders.
Responding to changing conditions, priorities, and schedules, including shift changes, special events, and emergency situations as needed to support campus operations.