LEGOLAND CA Day Security Guard PT

LEGOLAND Parks • Carlsbad, CA

3d • Onsite

About The Position

This role requires you to maintain a safe and secure environment for guests and MCs (Model Citizens/Employees), whilst also observing all Safety and Security procedures. Provide a high level of customer service to all MCs and guests while providing them a secure environment. Will complete injury/incident reports and ensure safety and security compliance throughout the Resort.

Requirements

• Excellent communication skills, reasoning and interpersonal skills are required in this job.
• Excellent phone, radio and person to person communication skills are essential to this position.
• The ability to remain calm under pressure and in high stress situations is required.
• Must be at least 18 years of age
• Must have a current Guard Card or PSO Card
• Must have a valid Driver’s License with a safe driving record
• Must have valid auto insurance
• Must be willing to work flexible hours including evenings, weekends, holidays and graveyard to support park operations
• Must have a valid CPR/First Aid/AED certification or the ability to obtain one before starting
• Sitting - Occasionally (1 - 33%)
• Standing - Constantly (67 - 100%)
• Walking - Constantly (67 - 100%)
• Lifts & Carries - 35 - 50 pounds, Frequency - Occasionally (1 - 33%)
• Lifts Overhead - 25 - 34 pounds, Frequency - Occasionally (1 - 33%)
• Twisting - Occasionally (1 - 33%)
• Bending - Occasionally (1 - 33%)
• Squatting/Kneeling/Crawling/Climbing - Occasionally (1 - 33%)
• Pulling - 35 - 50 pounds, Frequency - Occasionally (1 - 33%)
• Wrist Deviation (Side to Side) - Frequently (34 - 66%)
• Hand/Wrist Repetitions (Up and Down) - Frequently (34 - 66%)
• Reaching - Frequently (34 - 66%)
• Grasping - Simple: > 50 pounds
• Manual Dexterity/Strength - Gross motor, moderate - heavy strength
• Manual Dexterity/Strength - Fine motor, moderate - heavy strength
• Pushing - 35 - 50 pounds, Frequency - Occasionally (1 - 33%)
• Close eye work (small figures)
• Minimal color discrimination - Not applicable
• Normal color discrimination
• Depth perception, distance vision, ability to focus
• Hearing Requirements - Special requirements, able to consistently fulfill communication needs (alarms, phone ringing, conversation, clear acuity within 100 feet)
• Temperature - Between 16 and 95 degrees
• Crawl Space/Cramped Position - Exposed < 1 hour per day
• Personal Protective Equipment (e.g. Respiratory Mask, etc.) - Occasionally (1 - 33%)
• Driving - Frequently (34 - 66%)
• Noise (Loud/Repetitive, < 85 Decibels per OSHA Standard) - Occasionally (1 - 33%)

Nice To Haves

• Prior theme park experience is helpful.

Responsibilities

• Maintains access control
• Patrols Park, Hotel, Sea Life Aquarium and all employee areas
• Writes detailed and accurate incident/injury reports
• Responds to calls for service including but not limited to: Disturbances, Lost children, Intoxicated/disorderly persons, Lost/stolen items, Theft, Vandalism, On-property traffic collisions, Medical incidents (alongside Park Health Services team), Fire/panic alarms, Money escorts, Key assists, Suspicious person reports
• Operates Park Dispatch Center (utilizing CAD operating system)
• Surveillance of Resort utilizing CCTV system
• Guest screening at park entrances (bag checks)
• Employee/vendor entrance / exit screening
• Work within the constraints of our annual budget.
• Will work alongside Profit Protection team to investigate and document instances of theft, ticket scalping, or related issues
• Provide surveillance (both in uniform and in plain clothes)
• Provide training to new hires in the Security Department.
• Provide training to other departments as needed or requested.
• Will receive training as appropriate for the position or other work details.
• Provide excellent service and customer/guest relations to all MCs and Park guests
• Respond to guest disturbances and deescalate situations. If unable to deescalate, activate CPD.
• Will provide CPR, basic First Aid, & AED use to guests and MC’s when necessary
• Record “Near Miss” incidents and enter into reporting system
• Assist with Facility Inspections and Safety Audits

Benefits

• Excellent health care options (medical, dental, and vision that encourage preventative care).
• Outstanding Paid Time Off (PTO) that allows for adventure, rest, relaxation, or recuperation.
• Merlin Magic Pass for friends and family to enjoy the parks & attractions
• Recognition Programs and Rewards
• 401(k) program with company match
• Tuition reimbursement programs
• Numerous learning and advancement opportunities

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed