Security Guard

Signal Security • Surprise, AZ

52d • Onsite

About The Position

Signal of North Phoenix is seeking a professional, dependable, and customer-focused Dedicated Security Guard for an upscale community in North Phoenix. This position is responsible for providing security services, maintaining a safe and welcoming environment for residents and guests, and conducting patrols and access control duties with a high degree of attentiveness to detail, professionalism, and safety.

Requirements

• Must possess valid AZ Guard Card
• Must pass drug test
• Must pass background check
• Must be available all shifts, days, evenings, weekends, holidays
• Must have personal reliable transportation
• Must maintain a professional, neat appearance
• 18 years of age or older
• High school diploma or GED
• Complete training modules within first month
• Excellent organization, oral, and written communication skills
• Demonstrate a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times
• Must be able to move equipment weighing up to 20 pounds

Nice To Haves

• Soft Skills: Visioning: Understanding the big picture and requirements necessary to deliver services that reflect company values, goals, and purpose. Can you exhibit our core values, creating peace of mind for our clients?
• Strategic Planning: Effective engagement, communication, planning and execution of daily security responsibilities while meeting established deadlines. Can you accurately execute security checks based on the needs of the post requirements?
• Financial Acumen: Understanding company measurements while executing the necessary behaviors to drive performance. Can you perform your duties to meet expectations and company benchmarks?
• Team Development: Communicate with Clients, team members and management effectively and in a timely manner, receiving and relaying feedback and executing follow up as needed. Can you work cohesively with a team, delivering on key objectives?
• Project Management: Complete understanding and execution of daily tasks and efficiently delivering services that meet the needs of the business. Can you complete your daily assigned tasks and communicate maintenance needs of company assets?

Responsibilities

• Conduct and deliver various dedicated services that reflect the company’s values, expectations, and consistent service in alignment with site specific instructions/post orders.
• Write detailed and accurate reports utilizing company technology and web or app-based software during each shift that align with site instruction/post orders.
• Consistently arrive on time for shifts, clock in and out, meet time commitments, follow instruction, follow dress code and appearance standards and expectations.
• Interact with internal and external customers on site cultivating a customer service relationship while striving to provide peace of mind.
• Consistently communicate with the Advanced Dedicated Guard or the Dedicated Branch Supervisor to promptly report any customer or property related information and concerns.
• Responsible for the care of any Signal equipment assigned during shift including radios, access keys/cards, vehicles, and devices, etc.
• Consistently deescalate issues through communication in a professional and prompt manner.
• Manage daily activities while meeting key benchmarks and expectations set by the Dedicated Branch Supervisor such as reporting standards and service quality.
• Communicate with the Dedicated Branch Supervisor to receive and disseminate information through Branch Supervisor Daily Scrum, such as the client needs and post order changes to ensure operational excellence and efficiency.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED