Security Guard

Signal Security•Napa, CA
•Onsite

About The Position

A Signal Dedicated Guard provides static security services at an apartment complex in Napa, California. The role covers courtyards, offices, pools, and other high-value areas, securing access points and protecting property and residents with close attention to detail and safety. Guards follow site-specific instructions and Post Orders, and may have additional duties listed there. The schedule is overnight shifts on Thursday, Friday, and Saturday from 10 p.m. to 6 a.m., totaling 24 hours per week. The pay rate is $20 to $22 per hour. Benefits include tuition assistance for part-time or full-time employees and immediate family members through Bellevue University’s online program, paid training, a flexible schedule, career advancement opportunities, and a veteran- and first-responder-friendly workplace.

Requirements

  • Be at least 18 years of age.
  • Have a high school diploma or GED.
  • Hold an active guard card.
  • Have a car and reliable transportation to the job site.
  • Pass a background check and drug test.
  • Complete training modules within the first month.
  • Demonstrate excellent organizational, oral, and written communication skills.
  • Demonstrate commitment to service, company values, and professionalism through appropriate conduct and demeanor.
  • Be able to move equipment weighing up to 20 pounds.

Responsibilities

  • Conduct static security services for courtyards, offices, pools, and other high-value areas, securing required access points and protecting property and residents.
  • Deliver dedicated services in accordance with company values, expectations, and site-specific instructions and Post Orders.
  • Write detailed and accurate reports using company technology and web- or app-based software during each shift.
  • Arrive on time, clock in and out, meet time commitments, follow instructions, and comply with dress code and appearance standards.
  • Interact with internal and external customers on site and cultivate customer-service relationships.
  • Promptly communicate customer- or property-related information and concerns to the Advanced Dedicated Guard or Dedicated Branch Supervisor.
  • Care for assigned Signal equipment, including radios, access keys or cards, vehicles, and devices.
  • De-escalate issues through professional and prompt communication.
  • Manage daily activities to meet benchmarks and expectations set by the Dedicated Branch Supervisor, including reporting standards and service quality.
  • Communicate with the Dedicated Branch Supervisor and receive or relay information through the Branch Supervisor Daily Scrum, including client needs and Post Order changes.
  • Complete required training modules within the first month.

Benefits

  • Tuition assistance for part-time or full-time employees and immediate family members through Bellevue University’s online program.
  • Paid training.
  • Flexible schedule.
  • Career advancement opportunities.
  • Veteran- and first-responder-friendly workplace.
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