Security Guard

Brookdale Senior Living Inc.•Coeur d'Alene, ID

About The Position

The Security Guard maintains a secure environment for residents and associates inside the building and on community grounds. The role greets and monitors visitors, observes building and parking areas, and responds to emergencies. It also includes assisting residents and guests, answering phones, supporting leasing inquiries after hours when needed, driving a bus or community vehicle as scheduled, handling minor maintenance emergencies, and keeping the lobby and administrative offices clean and orderly. Duties may include other assignments from the supervisor.

Requirements

High school diploma or GED.
One to three months of related experience and/or training, or an equivalent combination of education and experience.
Fire Safety and Basic CPR/First Aid training.
A valid driver’s license if the position requires travel between locations or transportation of residents.
Basic skill level and ability to follow written or verbal instructions.
Basic technical skills to complete repetitive, well-defined duties and basic organizational knowledge to answer questions.

Responsibilities

Greet and monitor visitors and residents entering and leaving the building, and log them in and out.
Monitor the inside and outside of the building and the parking lot, reporting abnormal findings to the Executive Director or appropriate authorities.
Lock doors at designated times according to community protocol and regularly check door security throughout the night.
Maintain familiarity with and monitor emergency and safety equipment, including security cameras, phones, and life safety systems.
Respond to emergencies by contacting appropriate internal and external parties according to established protocol, and assist with disaster management and evacuations.
Answer the phone promptly, respond to questions, direct calls, and take messages as appropriate.
Escort residents and visitors to the parking lot during evening hours when requested.
Handle after-hours and weekend leasing inquiries when required, providing accurate and timely information to the Director of Sales & Marketing.
Drive the bus or community vehicle as needed or scheduled.
Handle minor maintenance emergencies, such as plugged toilets, resetting breakers, and replacing light bulbs.
Keep the lobby and administrative offices vacuumed, clean, and neat, and notify housekeeping when cleaning is needed.
Interact with residents and guests in a friendly and courteous manner, providing assistance and directions.

Benefits

Medical, dental, and vision insurance for eligible part-time and full-time associates.
401(k) for eligible associates; temporary associates may participate.
Associate assistance program.
Employee discounts.
Referral program.
Early access to earned wages for hourly associates outside California.
Optional ID theft protection and pet insurance.
Paid time off for eligible full-time associates.
Paid holidays for eligible full-time associates.
Company-provided life insurance for eligible full-time associates.
Adoption benefit for eligible full-time associates.
Short- and long-term disability for eligible full-time associates.
Flexible Spending Accounts and Health Savings Account for eligible full-time associates.
Optional life and dependent life insurance for eligible full-time associates.
Optional accident, critical illness, hospital indemnity insurance, and legal plan for eligible full-time associates.
Tuition reimbursement for eligible full-time associates.
Advance of naturalization application fees, up to $725 less applicable taxes and withholding, for qualified associates employed for at least one year.