Security Guard FT (67831)

AKRON ART MUSEUM•Akron, OH

10d•$16 - $17•Onsite

About The Position

Under the direction of the Security Supervisor, a Security Guard is responsible for the safety and security of all visitors, vendors, and employees as well as the safety of works of art in the galleries, storage, and throughout the building/grounds. The role involves providing a safe and secure environment, protecting museum assets, responding to customer needs, ensuring a positive visitor experience, and enforcing museum rules and regulations. The guard will also provide security awareness education, perform assigned duties diligently, and report any incidents or changes in conditions to the Security Supervisor. This position may involve access to sensitive areas and documents during emergencies. The role also includes assisting with museum activities and special events, and participating in required training and risk reduction programs.

Requirements

High school diploma or general education degree (GED) is required.
Must be physically fit and regularly lift and/or move up to 50 lbs.
Must be able to hear normal speech, and to communicate with others.
Communicate using two-way radio.
Must be able to see areas to be cleaned and read written instructions.
Must be able to tolerate working in bright daylight and at night.
Mature judgement.
Reliable, punctual, and trustworthy.
Flexible, able to adapt to a change in schedule and deal with unexpected situations as they arise.
Willingness to adapt to changing needs of organization.
Works well in a team environment.
Able to deal with the public and co-workers in a friendly, courteous, and tactful manner.
Demonstrated ability to remain calm and task-focused in stressful situations, and to respond appropriately to any emergency or unusual occurrence.
Proven ability to communicate well and establish rapport with a diverse population.
Maintains a professional appearance and good personal hygiene.
Safety-oriented.

Nice To Haves

Knowledge of safety/security practices and procedures, as well as prior experience in safety or security field strongly preferred, but not required.
Additional training or coursework in security, first aid training, or other relevant education preferred, but not required.
Interest in art preferred, but not required.
Strong Customer Service skills.

Responsibilities

Provide a safe and secure environment for employees, patrons, visitors, vendors, and contractors.
Provide effective protection for the museum’s artwork and assets from damage and loss.
Provide timely response and assistance to customer needs.
Ensure a positive visitor experience for patrons.
Field visitor questions.
Provide active enforcement of the museum’s rules and regulations.
Provide informative security awareness education to employees, patrons, visitors, vendors, and contractors.
Perform Officer duties as assigned, reporting to work when scheduled, on time, and remaining at assigned post until properly relieved.
Open and close the galleries, and continually check for damaged or missing objects.
Report any changes in condition to Security Supervisor.
Report orally and in writing all incidents, accidents, vandalism, suspicious activity, unusual occurrences, and any violation of the Museum’s policies or procedures as soon as possible after the event.
Help with Museum activities and special events when needed within the Security Departments policies and procedures.
Participate in required training and the Museum’s risk reduction program.
Perform other duties as assigned.
Access sensitive areas and documents if such access is in accordance with normal duties, policy and procedures, and Internal Control guidelines.
Access sensitive areas, documents, and assets in case an emergency exists.
Follow first aid protocol and aid sick or injured guests or employees.