Security guard

Walker Art Center•Minneapolis, MN

About The Position

The Security Guard works within a team of security professionals to help provide a safe and secure environment for the Walker Art Center’s collections, properties, facilities, visitors, and staff while delivering superior customer service. The position monitors galleries and museum spaces, protects art and other assets, operates security systems, conducts facility rounds and audits, and responds to emergencies. This is a part-time, non-exempt position covered by an AFSCME labor contract, with compensation of $21.00 per hour. The position is not eligible for relocation assistance.

Requirements

  • At least 3 years of security experience.
  • Professional demeanor and a strong customer service orientation.
  • Strong communication skills and ability to work with diverse visitors and groups.
  • Excellent decision-making skills and good judgment in stressful or unexpected situations; ability to respond effectively to staff and visitors regarding facility safety and security.
  • Working knowledge of security systems and routines, including monitoring equipment and access control.
  • Effective time-management skills and ability to manage multiple tasks and balance conflicting priorities.
  • Professional and courteous appearance; tact, diplomacy, and composure under pressure.
  • Flexibility, initiative, a strong work ethic, and a high level of integrity and professionalism.
  • Ability to work collaboratively and cohesively with Operations leadership and staff.
  • Must be eligible to work in the United States without employer sponsorship.

Nice To Haves

  • Knowledge of computers and the MS Office Suite, including Word and Excel.

Responsibilities

  • Continuously monitor galleries and museum spaces to ensure the safety and security of the collection and Walker assets.
  • Communicate with maintenance staff as needed to help ensure a safe environment.
  • Maintain close contact with Registrars and Curators to support the safety and security of galleries and art.
  • Take proactive steps to protect the collection and Walker Art Center assets.
  • Monitor visitor and staff activity and behavior, and promptly report and document suspicious behavior to the Security Manager.
  • Understand the security requirements and needs of each exhibition.
  • Report art damage to the Registration Department and document it appropriately.
  • Become familiar with and operate Walker Art Center security systems, including camera, access control, fire, and burglar systems.
  • Monitor safety conditions and the physical condition of the museum, communicating concerns as directed.
  • Know emergency procedures and take charge in emergencies or crisis situations, including medical emergencies, bomb threats, fires, and power failures.
  • Work in the Control Center when assigned.
  • Communicate concerns and issues with first- and second-shift security department staff.
  • Conduct key and proxy card audits and provide the results.
  • Conduct facility rounds to ensure the property is safe and secure.
  • Complete other duties as assigned.
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