Security Guard

Judson•Cleveland, OH

About The Position

The Security Guard is responsible for the day-to-day operations of Judson’s Security Department. Working with the Director, department heads, employees, and residents, the Guard helps identify opportunities to create a safe and risk-free environment and conducts organizational activities in accordance with Judson policies and procedures. The role is scheduled for 30 hours: Sunday, Wednesday, Thursday, Friday, and Saturday, from 5:00 p.m. to 11:30 p.m. The Guard must also be available to work any and all shifts to meet departmental coverage, objectives, and staffing needs. The position oversees the safety and security of residents, employees, and their property; monitors security systems, cameras, and alarms; conducts facility rounds; investigates and reports losses and incidents; and helps coordinate staffing schedules and parking. The role also conducts monthly fire and safety drills on all three shifts in accordance with the Ohio Department of Health. The position requires courtesy and respect toward customers, attention to detail, a professional appearance and demeanor, and outstanding customer service. Work takes place in an office environment and includes outside duties in both winter and summer, including snow shoveling at entrances during winter.

Requirements

High school diploma.
Prior security experience.
Good writing skills.
Prior staff scheduling experience.
Maintain a professional appearance and demeanor.
Provide outstanding customer service to everyone encountered.
Treat customers with courtesy and respect.
Show attention to detail.
Meet physical demands that may include kneeling, climbing ladders, reaching, pushing, manipulating, talking, hearing, standing for extended periods, crouching, stooping, walking, lifting up to 50 pounds, and repetitive motion.

Responsibilities

Oversee the safety and security of residents, employees, and their property.
Monitor existing security systems and procedures and make adjustments as required.
Handle incoming telephone calls professionally and direct calls to the proper authorities.
Conduct facility safety and security rounds and monitor department cameras and alarms to help secure Judson assets.
Investigate and report to the Director any reported losses involving residents, visitors, or staff.
Investigate and report to the Director incidents that may affect residents, visitors, staff, or the well-being of the organization.
Conduct monthly fire and safety drills on all three shifts in accordance with the Ohio Department of Health.
Oversee parking issues, violations, hang-tags, and FOBs.
Handle staff scheduling to ensure coverage and issue the two-week schedule one week in advance.
Maintain a record of acceptable attendance and punctuality.
Coordinate assignments for resident-reserved parking spaces and adjust or reassign them as needed.
Observe company rules and safety and security procedures.
Be available to work any and all shifts to meet departmental coverage, objectives, and staffing needs.
Perform other duties as assigned.