Security Guard

Signal Security•Billings, MT

52d•Onsite

About The Position

Signal Security of Montana is seeking dependable, professional individuals to provide a professional on-site security presence at residential communities, commercial properties, offices, and other client locations. The role involves deterring criminal activity, providing outstanding customer service, and ensuring the safety and security of clients and their property. Signal offers training, support, and advancement opportunities, with a mission of 'Providing Peace of Mind'. This position also involves conducting static security services for courtyards, offices, pools, and other high-value areas to ensure access points are secured and property and residents are protected with a high degree of attentiveness to details and safety.

Requirements

Must be at least 18 years old.
High school diploma or GED preferred.
Pass a background check and drug screening.
Reliable transportation.
Strong communication and customer service skills.
Ability to work independently while maintaining attention to detail.
Ability to stand, walk, and patrol for extended periods and lift up to 20 pounds.
18 years of age or older.
High school diploma or GED.
Pass background check and drug test.
Must have reliable transportation.
Complete training modules within first month.
Excellent organization, oral, and written communication skills.
Demonstrate a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times.
Must be able to move equipment weighing up to 20 pounds.

Nice To Haves

Beginning a career in security
Looking for a company that promotes from within

Responsibilities

Patrol assigned properties and conduct security checks.
Control access to buildings and property.
Observe and report suspicious activity or safety concerns.
Respond appropriately to incidents and emergencies.
Complete accurate daily activity and incident reports using company technology.
Communicate professionally with clients, supervisors, residents, and visitors.
Care for company-issued equipment, including radios, mobile devices, keys, and vehicles when assigned.
Represent Signal Security with professionalism, integrity, and exceptional customer service.
Conduct and deliver various dedicated services that reflect the company’s values, expectations, and consistent service in alignment with site specific instructions/post orders.
Write detailed and accurate reports utilizing company technology and web or app-based software during each shift that align with site instruction/post orders.
Consistently arrive on time for shifts, clock in and out, meet time commitments, follow instruction, follow dress code and appearance standards and expectations.
Interact with internal and external customers on site cultivating a customer service relationship while striving to provide peace of mind.
Consistently communicate with the Advanced Dedicated Guard or the Dedicated Branch Supervisor to promptly report any customer or property related information and concerns.
Responsible for the care of any Signal equipment assigned during shift including radios, access keys/cards, vehicles, and devices, etc.
Consistently deescalate issues through communication in a professional and prompt manner.
Manage daily activities while meeting key benchmarks and expectations set by the Dedicated Branch Supervisor such as reporting standards and service quality.
Communicate with the Dedicated Branch Supervisor to receive and disseminate information through Branch Supervisor Daily Scrum, such as the client needs and post order changes to ensure operational excellence and efficiency.