Security Patrol Guard

Signal Security•Aurora, CO

About The Position

The Security Patrol Guard provides mobile security services in Denver, Colorado, primarily by driving a company patrol vehicle on a third-shift route. The guard patrols courtyards, offices, pools, and other high-value areas, checking that access points are secured and helping protect property and residents with attention to detail and safety. Duties must follow site-specific instructions and post orders, which may include additional requirements. The guard documents patrol activity and other required information using company technology and web- or app-based software. The role also involves customer service, professional de-escalation, communication with patrol leadership, and care of the assigned vehicle and equipment. The posted pay is $21.00 per hour. The schedule requires open availability Monday through Sunday, including the ability to work third shift, weekends, and holidays; shifts are 10 hours.

Requirements

Must be at least 21 years old.
High school diploma or GED.
Pass a background check and drug test; the posting also requires an FBI background check for licensing.
Valid driver's license and a clear or good driving record; the posting specifies review of the last three years.
Reliable transportation.
Customer-service and de-escalation skills.
Willingness to obtain a state-issued guard card within 30 days.
Complete training modules within the first month.
Excellent organization, oral communication, and written communication skills.
Demonstrate commitment to service, organizational values, and professionalism through appropriate conduct and demeanor.
Ability to move equipment weighing up to 20 pounds.
Open availability Monday through Sunday, including ability to be scheduled for third shift, weekends, and holidays.

Responsibilities

Conduct foot and vehicle patrols of courtyards, offices, pools, and other high-value areas, ensuring access points are secured and helping protect property and residents.
Deliver mobile security services while operating a company patrol vehicle, following company values and site-specific instructions or post orders.
Write detailed and accurate reports during each shift using company technology and web- or app-based software.
Arrive on time, clock in and out, meet time commitments, follow instructions, and comply with dress code and appearance standards.
Interact with internal and external customers and cultivate a customer-service relationship.
Communicate promptly with the Advanced Patrol Guard and/or Branch Patrol Supervisor about customer- or property-related information and concerns.
Maintain the assigned vehicle during the shift, including fueling, washing, cleaning the interior, and inspecting it.
Care for assigned Signal equipment, including radios, access keys or cards, uniforms, and devices.
Manage daily activities to meet benchmarks and expectations set by the Branch Patrol Supervisor, including reporting standards and service quality.
De-escalate issues professionally and promptly through communication.
Receive and share information through the Branch Supervisor Daily Scrum, including client needs, route changes, and post-order updates.
Complete assigned daily tasks and communicate maintenance needs for company assets.