Security Patrol Guard

Signal of Denver (Signal Security)•Aurora, CO

2d•Onsite

About The Position

A Signal Patrol Guard conducts foot and vehicle patrols of courtyards, offices, pools, and other high-value areas to ensure access points are secured and to help protect property and residents. This is a predominantly driving, third-shift mobile patrol position in Denver, Colorado, paying $21.00 per hour, with 10-hour shifts. The guard follows site-specific instructions and post orders and is expected to maintain attentiveness to detail and safety. The guard operates and cares for an assigned company patrol vehicle and other assigned equipment, completes accurate reports using company technology and web- or app-based software, and communicates with clients, coworkers, and management. Scheduling requires open availability Monday through Sunday, including the ability to work third shift, weekends, and holidays. The guard must be willing to obtain a state-issued guard card within 30 days and complete an FBI background check for licensing.

Requirements

Must be at least 21 years old.
High school diploma or GED.
Pass a background check and drug test; must be willing to complete an FBI background check for licensing.
Valid driver's license and good driving record; the posting specifies a clear driving record for the last three years.
Reliable transportation.
Open availability Monday through Sunday and ability to be scheduled for third shift, weekends, and holidays.
Must be willing to obtain a state-issued guard card within 30 days.
Excellent organizational, oral, and written communication skills.
Customer service and de-escalation skills.
Commitment to service, company values, and professionalism through appropriate conduct and demeanor.
Ability to move equipment weighing up to 20 pounds.

Responsibilities

Conduct mobile security services and patrols in a company vehicle according to company standards and site-specific instructions or post orders.
Write detailed and accurate reports during each shift using company technology and web- or app-based software.
Arrive on time, clock in and out, meet time commitments, follow instructions, and comply with dress and appearance standards.
Interact with internal and external customers and cultivate customer-service relationships.
Promptly communicate customer- or property-related information and concerns to the Advanced Patrol Guard and/or Branch Patrol Supervisor.
Maintain the assigned vehicle during the shift, including fueling, washing, keeping the interior clean, and inspecting it.
Care for assigned Signal equipment, including radios, access keys or cards, uniforms, and devices.
Manage daily activities to meet benchmarks and expectations set by the Branch Patrol Supervisor, including reporting standards and service quality.
De-escalate issues professionally and promptly through communication.
Communicate with the Branch Patrol Supervisor to receive and share information through the Branch Supervisor Daily Scrum, including client needs, route changes, and post-order updates.
Complete training modules within the first month.