Security Guard Manager

Cardinal Group Companies•Salt Lake City, UT

About The Position

The Security Guard Manager supports the safety and security of a student housing community by maintaining a visible presence, monitoring access, conducting routine patrols, and responding to incidents courteously and promptly. The role helps create a safe, respectful, and welcoming environment for residents, staff, and guests. The position supervises the security guard on duty and ensures that reports and inspections are completed and sent to the Community Manager. The role works in an office environment with frequent exposure to outdoor elements that may involve unpleasant or hazardous temperatures, weather, odors, or landscape conditions. Routine local travel and occasional overnight travel are required for training, client or property visits, and special projects. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other related duties may be assigned.

Requirements

High school diploma or equivalent.
Strong communication and interpersonal skills.
Ability to remain calm and professional in emergency situations.
Basic computer skills for reporting and documentation.
Ability to walk, stand, and patrol for extended periods.
Ability to use hands to finger, type, handle, or feel, and to talk or hear.
Ability to reach with hands and arms, stoop, or squat; the position also frequently requires standing and walking and often requires sitting.
Ability to push, pull, lift, carry, or maneuver office products and supplies weighing up to 20 pounds.
Vision abilities including close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Ability to travel locally and overnight as required for training, visits, and special projects.

Nice To Haves

Prior security experience.
Prior customer service experience.

Responsibilities

Supervise the security guard on duty.
Ensure reports and inspections are completed and sent to the Community Manager.
Patrol the property regularly to deter unauthorized activity and ensure resident safety.
Monitor building access, cameras, and security systems.
Enforce community policies and report violations as needed.
Respond to emergencies, safety concerns, and resident requests for assistance.
Complete accurate incident reports and daily activity logs.
Provide excellent customer service when interacting with residents and visitors.
Communicate effectively with property management and local authorities when necessary.
Attend training classes, client visits, property visits, and other activities as needed for daily responsibilities and special projects.
Perform other related duties as assigned.