Security Guard Customer Service Patrol Officer
About The Position
Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Guard Customer Service Patrol Officer in New York, NY, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join Allied Universal as an Unarmed Patrol Officer in a dynamic retail location, where you will monitor and patrol assigned areas, maintain a visible presence to help deter security-related incidents, and support a welcoming environment through strong customer service and communication. In this role, you will work with a team that values agility, reliability, innovation, and integrity while putting people first every day.
Requirements
- Be at least 18 years of age for unarmed roles
- Possess a high school diploma or equivalent.
- Applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
Nice To Haves
- A state, county, or city issued security-related license is preferred.
- Loss prevention experience is preferred.
- A guard card and/or license is preferred.
- Access control and/or badge experience is preferred.
- Customer service experience is preferred.
Responsibilities
- Provide customer service by carrying out security-related procedures, site-specific policies, and/or appropriate emergency response activities in a retail location.
- Respond to incidents, disturbances, and critical situations in a calm, problem-solving manner while documenting relevant details and communicating with site contacts as needed.
- Conduct regular and random patrols throughout the store, entry points, parking areas, and perimeter to help to deter unauthorized activity and identify unusual conditions.
- Monitor customer and visitor activity, assist with access and loss prevention-related concerns, and report suspicious behavior, policy violations, and/or maintenance issues to the appropriate personnel.
Benefits
- Access to our exclusive technology to view and claim additional shifts to earn more.
- Get paid training and access to career growth opportunities.
- Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
- Enjoy discounts on top brands and services through our Perks Program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
