Security Guard - Concierge - 39648

Harvard Protection Services, LLC•East Rutherford, NJ

8d•$18•Onsite

About The Position

Concierge Position - Responsible for providing exceptional grade A customer service while maintaining a professional and welcoming environment in a high-end office building. Duties include greeting and assisting tenants and visitors, managing access control, answering inquiries, and supporting daily building operations while maintaining a strong security presence.

Requirements

State or municipality mandated security officer licenses
Minimum High School Diploma, GED or the equivalent
Must have a security guard license or be able to obtain one within an acceptable period
Must have reliable means of communication and transportation
Strong interpersonal communication skills and neat and professional appearance
Write routine correspondence, to include log entries and incident reporting

Nice To Haves

Previous contract security, law enforcement, military, customer service experience helpful

Responsibilities

Maintain a professional demeanor, aiding customers, employees, visitors, and guests
Maintain a visible presence in the facility / building assigned
Monitor the environment, with the ability to detect suspicious and unsafe activity
Responsible for becoming familiar with incoming and outgoing traffic, know the customers, tenants, visitors, and guests
Greet customers, visitors, staff, tenants, guests in a professional manner always
Answer all phones in a professional manner
Permit authorized persons to enter property and monitor entrances and exits
Know the facility / building policies and procedures; enforce them within the limits of the position
Perform required patrols of designated areas on foot or in vehicle
Observe departing personnel to protect against the theft of company property and ensure authorized removal of property is conducted within appropriate customer requirements
Follow established emergency action planning and procedures
Monitor alarms and systems
Prepare reports on accidents, incidents, and suspicious activities, as directed
The essential duties and responsibilities may differ by customer location assigned