Security GSOC Officer

Allied Universal • Cambridge, MA

7d • Onsite

About The Position

Allied Universal is Currently Hiring a Full Time Security GSOC Operator for a Pharma Company in Cambridge MA. As a Security Officer in Cambridge, MA, you will serve and safeguard clients in a range of industries such as Healthcare, and more. As a Dispatch Security Professional in a healthcare location, you will coordinate communications, monitor activity, document incidents, and support timely responses to security-related needs. You will provide exceptional customer service while helping maintain an orderly environment for employees, visitors, and operations. Join Allied Universal’s caring, agile team, where integrity, reliability, innovation, and teamwork guide every shift.

Requirements

• At least 1 year of security-related experience is required.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Access control and badge experience is preferred.
• Customer service experience is preferred.
• Comfort using a computer or tablet is preferred.
• Loss prevention experience is preferred.

Responsibilities

• Provide customer service to employees, visitors, and vendors at a healthcare and biotechnology location by carrying out site-specific procedures, access protocols, and emergency response activities.
• Monitor and coordinate incoming calls, alarms, radio communications, and electronic dispatch systems, documenting incidents and routing requests to appropriate personnel.
• Dispatch personnel to incidents, medical emergencies, facility concerns, and other critical situations while maintaining clear, timely communication with site contacts and first responders as needed.
• Maintain accurate activity logs, incident reports, visitor-related records, and other required documentation in accordance with site policies.
• Respond to incidents and critical situations in a calm, problem-solving manner, helping to support continuity of operations in a regulated healthcare environment.

Benefits

• Paid Orientation
• Paid Training
• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED