Security & Fraud Officer

First Federal Bank of Kansas City•Leawood, KS

3d•Hybrid

About The Position

As Security & Fraud Officer, you'll hold a critical and highly visible role that reports to the Chief Risk Officer and serves as the bank's primary authority on fraud prevention, physical security, and payment network compliance. Your day-to-day spans investigation, strategy, training, and cross-functional partnership. This role is assigned to the Corporate Administration Center in Leawood, KS and may be eligible for remote work opportunities. Generally, the Security & Fraud Officer will be expected to work Monday through Friday during regular business hours. The purpose of this document is to provide a general summary of essential responsibilities and requirements for the position and is not meant as an exhaustive list.

Requirements

10+ years of fraud risk management experience in financial services.
Deep knowledge of banking regulations, payment networks (Visa, Mastercard, NACHA), and BSA/AML requirements.
Proven investigative skills - from case intake through court preparation.
Strong written and verbal communication skills; comfortable briefing the Board & CEO as well as coaching frontline staff.
Exceptional organizational skills with the ability to manage competing priorities and tight deadlines.
Ability to work independently and influence cross-functionality without formal authority.
Proficiency in Microsoft Office (Word, Excel) and banking/investigation software.
Demonstrated discretion with confidential information.

Nice To Haves

Applicable industry certification preferred (such as Certified Fraud Examiner (CFE) or Certified Anti-Money laundering Specialist (CAMS)).

Responsibilities

Conducts thorough investigations of escalated fraud cases, developing well-supported case summaries with findings and remediation recommendations.
Maintains compliance with Visa, Mastercard, Accel/regional networks, and NACHA rules for disputed transaction handling.
Collaborates with the BSA Officer to ensure timely, accurate Suspicious Activity Report (SAR) filings.
Produces monthly fraud reporting across all payment channels, tracking trends, losses, recoveries, and control changes.
Stays current on evolving fraud schemes and proactively shares education and mitigation strategies bank-wide.
Coordinates with law enforcement, third parties, and attorneys; prepares court evidence and testifies concerning the findings of investigations as needed.
Supports the Banking-as-a-Service (BaaS)/Fintech vertical with fraud program reviews and system setting recommendations.
Pursues recovery efforts for all fraud losses and reports on collected funds.
Maintains records, databases, and logs related to fraudulent activity.
Oversees physical security systems (cameras, alarms, vaults) across all branch locations.
Responds to and documents security incidents, including robbery events, and reports to insurers as needed.
Manages the Wire Authority Matrix and employee access controls in the core operating system.
Delivers new hire security onboarding and recurring training for all staff.
Schedules and maintains regular testing of all security systems.
Prepares fraud risk reporting for the Enterprise Risk Management Committee, Audit & Risk Committee, and Board of Directors.
Assists with regulatory exams, audits, and internal reviews.
Maintains policies, procedures, and risk assessments aligned to current regulations, and exam guidance.
Provides ongoing updates to bank leadership on regulatory priorities, enforcement actions, and proposed rule changes.
Complies with all applicable banking laws and regulations, including, but not limited to, the Bank Secrecy Act, USA PATRIOT Act, and related anti-money laundering laws and regulations; and federal consumer protection legislation and regulations.