Security Flex Officer Hotel

Allied Universal•West Springfield, MA
•Onsite

About The Position

Allied Universal Security Services is hiring a Security Professional Flex Officer at a hotel in West Springfield, Massachusetts. The part-time schedule is Friday and Saturday from 9 p.m. to 5 a.m., with potential irregular shifts and little to no advance notice. Officers can use the company’s shift-pickup platform to view and claim open shifts based on their availability, and may gain experience across different client sites and industries. The starting pay is $21.00 per hour, with weekly pay and paid orientation. The officer will help safeguard clients and property, monitor site conditions and access points, respond to incidents, and provide courteous assistance to customers, employees, and visitors. The role requires adaptability to different post assignments and the ability to communicate clearly, assess situations, and follow site Post Orders.

Requirements

  • High school diploma or equivalent, or five years of verifiable experience.
  • Meet any applicable state or local licensing requirements, which may be required before employment.
  • Valid driver’s license if driving a company-owned or customer-owned vehicle.
  • Must be at least 18 years old, or older if required by state law; 21 years old if armed.
  • Reliability and ability to adapt to different post assignments.
  • Ability to operate radio or telephone equipment and/or console monitors.
  • Ability to interact cordially and communicate with the public.
  • Effective oral and written communication skills, including the ability to write informatively, clearly, and accurately.
  • Active listening and problem-solving skills.
  • Ability to assess and evaluate situations effectively and identify critical issues quickly and accurately.
  • Ability to mediate conflict with tact and diplomacy.
  • Teamwork and attention to detail.
  • Applicants are subject to a background investigation in accordance with applicable laws.
  • Applicants are subject to a drug screen to the extent permitted by law.
  • No prior experience is required.

Nice To Haves

  • Ability to speak, read, and write in multiple languages, such as Spanish, Portuguese, French, or Arabic.
  • Prior security, military, or law enforcement experience.

Responsibilities

  • Perform security patrols of designated areas on foot or in a vehicle.
  • Watch for irregular or unusual conditions that may create security concerns or safety hazards.
  • Sound alarms or call the police or fire department in the event of a fire or unauthorized persons.
  • Warn violators of rule infractions, such as loitering, smoking, or carrying forbidden articles.
  • Permit authorized persons to enter the property and monitor entrances and exits.
  • Observe departing personnel to protect against theft of company property and ensure authorized removal of property complies with client requirements.
  • Investigate and prepare reports on accidents, incidents, and suspicious activities; maintain written logs as required by the post.
  • Aid customers, employees, and visitors in a courteous and professional manner.
  • Make emergency notifications as necessary pursuant to site Post Orders.

Benefits

  • Medical, dental, vision, basic life, AD&D, and disability insurance.
  • Company retirement plans.
  • Seven holidays annually paid at time and a half, if worked.
  • 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is paid out only where required by law.
  • Weekly pay.
  • Paid orientation.
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