Security Flex Officer - Mall

Allied Universal•Irving, TX
•Onsite

About The Position

Allied Universal is hiring an unarmed Security Flex Officer for a mall assignment in Irving, Texas. The position provides a designated site and weekly anchor shift requiring a six-month commitment, with opportunities to claim additional shifts through a scheduling platform. The role is part-time, with the option to work additional hours and build toward a schedule of up to 40 hours per week. The stated schedule is Monday, 1:00 PM–9:00 PM. The pay rate is $20.50 per hour. The officer provides customer service, conducts patrols, monitors access and activity, responds to incidents, and completes required reports and shift documentation.

Requirements

  • Be at least 18 years of age for unarmed roles.
  • Possess a high school diploma or equivalent.
  • Submit to a background investigation in accordance with applicable laws.
  • Submit to a drug screen to the extent permitted by law.
  • Meet applicable state and local licensing requirements, which may be required before employment.

Nice To Haves

  • Ability to lift more than 20 pounds.
  • Comfort using a computer or tablet.
  • Customer service experience.

Responsibilities

  • Provide customer service to tenants, visitors, shoppers, and vendors by following security procedures and site-specific policies and performing emergency response activities when appropriate.
  • Respond calmly and effectively to incidents, disturbances, medical situations, and other critical situations; document observations and actions according to site procedures.
  • Conduct regular and random foot and/or vehicle patrols of retail common areas, storefront perimeters, parking areas, loading zones, and surrounding property to identify and report suspicious activity, hazards, and maintenance concerns.
  • Monitor access points and visitor and contractor activity, and support access procedures for restricted areas, deliveries, and after-hours activity.
  • Communicate professionally with property management, tenants, local authorities, and Allied Universal leadership.
  • Complete required reports and shift documentation.

Benefits

  • Medical, dental, vision, basic life, AD&D, retirement plans, and disability insurance.
  • Seven holidays annually paid at time and a half, if worked.
  • 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is paid out only where required by law.
  • Employee discounts at restaurants, entertainment venues, and other locations through the perks program.
  • Paid training programs and opportunities for career advancement.
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