Security Flex Officer Customer Service

Allied Universal • Fort Worth, TX

3d • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Life doesn’t always follow a fixed schedule. That’s why we created the Security Officer – Part Time Enhanced position: a flexible, dependable option for individuals looking to supplement their income, gain hands-on experience, or work toward a full-time career with the industry leader. As a Security Officer Enhanced Part Time Patrol Customer Service in Fort Worth, TX, this role is designed to provide reliable, consistent hours at an assigned site with the flexibility for you to earn more by picking-up additional shifts when it works for you.

Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• A guard card or license is preferred.
• A state, county, or city-issued security-related license is preferred.
• Customer service experience is preferred.

Responsibilities

• Provide customer service to clients, shoppers, and store personnel while carrying out security-related procedures, site-specific policies, and, when appropriate, emergency response activities.
• Respond to incidents and critical situations in a calm, professional, problem-solving manner and document observations according to site procedures.
• Conduct regular and random unarmed patrols throughout the retail location, including sales floors, entrances, exits, stock areas, and perimeter areas.
• Monitor for unusual activity, policy violations, and potential hazards, and promptly report concerns to appropriate site contacts.
• Help to deter unauthorized activity through a professional presence and courteous interaction with shoppers and employees.

Benefits

• Medical, dental, vision, basic life, AD&D, retirement plans, and disability insurance
• seven holidays annually paid at time and a half, if worked
• 40 hours of vacation after one year of employment at eligible work assignments (unused vacation is only paid out where required by law).
• Discounts at restaurants, entertainment venues, and more through our perks program.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED