Responsible for the safety and well-being of guests and fellow employees. All team members will follow the Everyone Greets Everyone (EGE) policy. It is the expectation that every team member, front or back of house, should proactively seek out opportunities to greet guests and their fellow team members daily. EGE policy states teams members should: acknowledge guests and fellow team members within 10 feet; initiate friendly verbal greeting within 5 feet; keep your head up, look around (“head on a swivel”); look for opportunities to greet guests and others; please remember that when you are on the floor, you are “on stage”. Team members will participate in all mandatory meetings and pre-shift BUZZ sessions. Gives directions and provides escort to customers in need. Provides assistance to civil and law enforcement authorities, including testimony in court and other administrative hearings. Makes chip fills, jackpot verifications. Regularly provides escorts of money and persons in money-handling positions. Provides first aid, including CPR when necessary. Patrols all sections of property to identify safety hazards and breaks in security. Interviews, investigates and documents all applicable incidents in accordance with company policy. Makes lost and found detailed descriptions of people and incidents. Enforces all company policies and procedures. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. EMT must be present for each gaming session. Must be currently certified/licensed as an EMT by the State of Oklahoma. Primary first responder to all medical emergencies for guest and employee injuries and illnesses. Provides emergency medical/multi-media first aid and determines requirements for emergency treatment off-property. Must present a well-groomed, professional appearance. Meets the attendance guidelines of the job and complies with all state, federal and regulatory policies and procedures. Must be able to work a varied schedule including holidays, nights and weekends as needed. Must be able to work a reasonable amount of overtime when required. Perform other duties as assigned.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED