Drop Officer, Security - Part Time (early mornings)

Caesars Entertainment•Kansas City, MO

2d•Onsite

About The Position

Security Drop Officers typically start at $18hr and average 15-20hrs a week. The drop typically starts at 4:30am. This role involves providing security for the drop process by escorting the drop team throughout the Casino to maintain Missouri Gaming Commission’s regulations. It also includes providing superior service to Harrah's guests by seeking out opportunities to be of service; maintaining highly visible patrols to ensure a safe gaming experience; assuring quality support to other departments so that they may serve guests more effectively; maintaining public order, enforcing safety rules, protecting property and assets, and investigating disturbances in the hotel and casino. Typical duties will include, collaboration with the Countroom and Slot Performance teams, securing the drop zones, moving guests as needed from the drop zone area in a polite manner and notifying surveillance and MGC as needed throughout the drop process.

Requirements

Ability to read, write and understand English.
High School Diploma or equivalent required.
Must be at least 18 years old.
Ability to demonstrate integrity and adhere to standards of a regulated business.
Eligible to obtain a Missouri Gaming License, pass a background check and drug screening.
Flexible availability: able to work any shift, including weekends and holidays.
Professional, well-groomed appearance.
Strong customer service and communication skills.
Basic computer skills: data entry and ability to interpret computer output.
Ability to work independently and as part of a team.
Operate effectively in fast-paced and stressful environments.
Stand for prolonged periods (up to entire shift), bend, stoop, twist, kneel, reach, grip, and lift/push/pull items (minimum 25 lbs; up to 150 lbs with reasonable accommodations).
Comfortable in areas with second-hand smoke, bright lights, high noise, dust, and high traffic.
Read, write, speak, and understand English.
Respond to visual and auditory cues.
Maintain accurate records.
Basic math skills (addition/subtraction).
Ability to handle items such as chips, money bags, computers.
Excellent vision including peripheral.

Responsibilities

Providing safety and security for guests.
Looking for safety concerns (ripped carpet, spills, liquid on the concourse, broken glass, etc..) and reporting these concerns to Facilities or EVS for clean up or repair.
Reporting to work in a clean, pressed, appropriate uniform and adhering to appearance guidelines.
Offering to help, cooperating with employees within the department, on other shifts, and in other departments.
Actively participating in buzz sessions and offering to work hours to assist with business demands.
Making efforts to improve and learn from mistakes, attending training and putting skills into practice on the job.
Asking for constructive feedback and seeking out ways to improve.
Performing Security Officer responsibilities in addition to above listed items, as required.
Applying first aid as deemed appropriate to employees and guests and providing immediate CPR/AED lifesaving, medical care as necessary.
Collaboration with the Countroom and Slot Performance teams.
Securing the drop zones.
Moving guests as needed from the drop zone area in a polite manner.
Notifying surveillance and MGC as needed throughout the drop process.