Security Dispatcher

Erickson Senior Living • Springfield, VA

2d • Onsite

About The Position

Ready to make a real impact? Join our Security & Emergency Services team as an Emergency Dispatcher and be the calm, confident voice when it matters most. From our central command center, you’ll manage emergency & routine service calls, monitor multiple security and EMS systems, and dispatch teams quickly and efficiently. If you're fast-thinking, detail-oriented, and passionate about safety and helping others, this is your chance to be part of a team where every shift makes a difference. This is a night shift position from 7pm to 7am.

Requirements

• Prior experience in 911 call-taking/dispatching or Emergency Medical Services preferred
• Ability to maintain composure and situational awareness while dealing calmly with emergencies, ambiguity, and new challenges
• Effective communication skills with residents, visitors, and staff at all levels

Responsibilities

• Track all pertinent information during your shift, and initiate the first level of the incident report for Security and Emergency Services Officer completion
• Monitor the Emergency Call System for independent living
• Track the status of residents involved in emergency situations
• Monitor Fire Alarm System
• Dispatch ambulance, private ambulances, or 911 as needed

Benefits

• Medical, dental and vision packages, including an annual reimbursement for qualified wellness expenses, personal health coaching and telemedicine options
• PTO Plans, PLUS company paid volunteer hours for eligible team members, in accordance with applicable state law
• 401k for all team members 18 and over with a company 3% match
• Onsite medical centers, providing wellness visits and sick care for all team members over 18 years of age
• 30% discount on food and drinks at on-site dining venues, plus additional healthy choice meal options at discounted prices!
• Growth Opportunities – grow with the company as we open new communities and expand on our existing ones!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed