Security Dispatcher

Northampton Community College•Bethlehem, PA

1d•Onsite

About The Position

Provide Public Safety dispatching services to assure safety and security for members of the campus community. This position follows a rotating bi-weekly schedule: Week One: Monday, Wednesday, Friday 3:00 PM – 11:00 PM, Week Two: Tuesday, Thursday 3:00 PM – 11:00 PM, Saturday 7:00 AM – 3:00 PM, then back to week one. Some flexibility in scheduling is available within reason.

Requirements

High school diploma or equivalent.
Ability to speak clearly and concisely during both telephone and radio communications.
Ability to deal with the public in a polite and tactful manner.
Ability to maintain composure during emergency situations.
Basic computer skills.
Good multi-tasking skills.

Nice To Haves

High degree of confidentiality.
Exhibits good judgment and discretion.

Responsibilities

Receive and document calls for services and dispatch officers as needed.
Assess the nature of various public safety and emergency situations, responding in accordance with policy and procedure.
Carry out orders and responses to emergencies with accuracy and speed.
Operate Public Safety Department two-way radio and computer systems.
Monitor cameras as needed.
Maintain accurate dispatching records i.e. daily dispatcher log, incident reports, officer daily reports, etc.
Give out information on a “need to know” basis. Requests for confidential information should be directed to the Chief of Public Safety.
Perform other duties as requested.